- Bright Horizons (Newton, MA)
- **Primary Purpose** The Senior Director , CX Strategy will help grow our brand reputation in the market and drive brand CX efforts to support and ... are looking for a Senior Director of CX Strategy to help us grow our brand reputation in the market and drive brand CX efforts to support and drive a… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... Learn more at www.verint.com . **Overview of Job Function:** The Services Director (" Director ") is responsible for supporting the delivery of services… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... more at www.verint.com . **Overview of Job Function:** As the GTM Strategy Sr. Director , you will be responsible for our Agent Copilot Strategy and offers to drive… more
- Verint Systems, Inc. (Boston, MA)
- …Marketing Events Sr. Director plays a critical role in bringing our brand and messaging to life through engaging and memorable events that ultimately drive ... believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer...Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX… more
- Santander US (Boston, MA)
- Director , Deposits Product Marketing, Boston, MA Country: United States of America **Your Journey Starts Here:** Santander is a global leader and innovator in the ... on our core strengths as a company: our global brand , our proprietary technology, and our passionate existing customer...technology, and our passionate existing customer base. As the Director of Deposits Integrated Marketing, you will play an… more
- Kyndryl (Boston, MA)
- …+ Guide cross-functional consultants to design and implement customer experience ( CX ) transformation strategies. + Drive modernization of contact center technology ... external eminence and innovation, establishing a strong personal and organizational brand in the industry. + Proactively develop thought leadership and intellectual… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a… more
- The Hertz Corporation (Boston, MA)
- …operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function ... with revenue generation, and helping transform how a legacy brand creates loyalty at scale. You'll also play a...in contact center operations, loyalty strategy, customer segmentation, or CX design, you know how to lead complex teams,… more