- TEKsystems (Watertown, MA)
- …TRAINING 2-3 WEEKS Qualifications: + Previous medical experience or terminology required + Prior call center / customer service + One Saturday OR Sunday ... Top Healthcare services company looking to add Customer Service Representatives to their team!!...Health Clinics. Their job is to determine who's on call at a client, pull up contact info in… more
- TEKsystems (Boston, MA)
- Our client is hiring for Call Center Representative (2nd Shift and Overnight shift) Description: + Customer Service Reps are taking 200 calls a day from ... Clinics + Their job is to determine who's on call at a client, pull up contact info in...pull up contact info in database and triage the call to the appropriate contact + KPI's: 85% of… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . The Patient Service ...offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Beth Israel Lahey Health (Boston, MA)
- …include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing ... a high volume of incoming calls in a dedicated call center . This role will be working...by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high… more
- LogixHealth (Bedford, MA)
- …software experience required. Experience One to two years related call center experience preferred; customer service experience required. Specific Job ... $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient...calls from patients and give a high level of customer service while maintaining a satisfactory response… more
- Children's Hospital Boston (Boston, MA)
- …remote option will be 2-3 times a week. Patient Experience Representative ( call center ) - Dental 1. Customer Service a. Demonstrates positive and ... 74838BRJob Posting Title:Patient Experience Representative ( Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours per… more
- Fresenius Medical Center (Lexington, MA)
- …education preferred. **EXPERIENCE AND REQUIRED SKILLS:** + 10 years of directly related call center / customer service management experience, preferably ... AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA...placement services. Designs and develops policies and procedures for call center and admissions staff providing general… more
- ManpowerGroup (Burlington, MA)
- …for training and adhere to the scheduled work hours. + Experience in customer service or call center environments is preferred. **What's in it for me?** ... Our client, is seeking a Call Center Specialist to join their...shipping purposes. + Maintain detailed and accurate records of customer interactions and transactions. + Adapt to new technologies… more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and ... as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for...office. + Answer calls that come in to the call center and dispatch these calls out… more
- Beth Israel Lahey Health (Burlington, MA)
- …to work independently in a busy hectic environment. 5. Preferred Qualifications: Knowledge around call center service , customer service training, ... environment, preferably in an area dealing with customer service in a call center . Interpersonal skills, confidentiality and flexibility are necessary… more
- Travelers Insurance Company (Boston, MA)
- …+ Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy and motivation to follow up ... you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base...Service Advisor trainees will work in a dynamic service center where professionalism and commitment to… more
- Beth Israel Lahey Health (Burlington, MA)
- …to work independently in a busy hectic environment. 5. Preferred Qualifications: Knowledge around call center service , customer service training, ... environment, preferably in an area dealing with customer service in a call center . Interpersonal skills, confidentiality and flexibility are necessary… more
- Boston Public Schools (Boston, MA)
- …Somali, Vietnamese, Haitian Creole QUALIFICATIONS-PREFERRED: Experience working in a call center Experience working in customer service Computer Science ... Boston Public Schools seeks Customer Service Representatives - Transportation Department...Document all calls and interactions with customers accurately. Meet call metrics and other service level agreements… more
- Sutherland Global Services (Boston, MA)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and ... be responsible for the following: + Delivering an exceptional customer experience by responding to incoming calls from both...& Specific Details + Information provided on the phone call + Routing Pathways + Self- Service Options… more
- M&T Bank (Wellesley, MA)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . Important Details: * Sign on...offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- M&T Bank (Woburn, MA)
- …High school diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well organized individual with time management and… more
- M&T Bank (Cambridge, MA)
- …High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Ability to ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Acosta Group (Boston, MA)
- …Bilingual Spanish /any other language is a plus but not required + Call center or customer service experience preferred + Computer science or comparable ... assist with sales and complete transactions when necessary. + Delivers superior customer service + Performs Level 1 device repair which includes: + Customer… more
- East Boston Neighborhood Health Center (Revere, MA)
- …+ High school diploma or GED required + Minimum of 1-year customer service , administrative, or call center experience + Excellent written and verbal ... to the managers who shape our policies, to the customer service representatives who keep our facilities...service skills. As a member of our Contact Center , you'll answer inbound patient calls with warmth and… more