- Atrius Health (Norwood, MA)
- …welfare benefit package. **Job:** **Supervisors/Managers/Directors* **Organization:** **Internal Medicine* **Title:** * Call Center Supervisor - Remote - ... building the leading value-based care system in the country. _**_ _*SUMMARY*_ The Call Center Supervisor supports and manages a group of Patient Service… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Telephone Page Associate/ Call Center (M-Friday 11:30am-8:00pm)Department:Information Systems-Page ... Posting Category:AdministrationJob Posting Description:Position Summary/ Department Summary: Telephone Page Associate/ call center Monday-Friday 11:30am-8:00pm Key Responsibilities: Answer… more
- Beth Israel Lahey Health (Lawrence, MA)
- …with Central Triage Senior Director and Emergency Services Division team leadership on call center issues, challenges, and needs with the goal of supporting ... degree in human services field. Two years of emergency services, triage, or call center experience strongly preferred. Licensed at the Independent level… more
- Harvard University (Cambridge, MA)
- …infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call , alarm monitoring, and dispatch center , and provides engineering and ... Format: This is an on-campus position (not hybrid or remote ) based in Cambridge, Massachusetts. Work location is responsive...at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning. + Commuting… more
- Children's Hospital Boston (Boston, MA)
- …Key Responsibilities: + Provide centralized scheduling services for the Shared Patient Access Center / Call center . Perform tasks to meet patient access, ... + 1 year of related experience, ie, customer service experience, preferably in a call center environment or healthcare setting + Scheduling experience in a… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing ... onsite in Boston, MA and 4 days per week remote .** **T** **he selected candidate may only work remotely...and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS,… more
- Harvard University (Cambridge, MA)
- …Provides problem-specific, solution-focused care in a short-term therapy model. Covers after hours on call as second call provider one week at a time including ... of care and accessibility. + Covers after hours on call as second call provider one week...Privacy and Security. + Reports non-compliance incidents to the supervisor , manager, and/or Compliance Officer. Commitment to Equity, Inclusion,… more
- Children's Hospital Boston (Boston, MA)
- …call center , healthcare setting, telephone/switchboard experience preferredOffice/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility ... Posting Category:AdministrationJob Posting Description:Position Summary/ Department Summary: Telephone Page Associate/ call center . Every other weekend/holiday 3:00pm-11:30pm. 16… more
- Veterans Affairs, Veterans Health Administration (Boston, MA)
- …is assigned a registered nurse, clinical associate, and scheduler. There is no call , and no weekend or holiday duty. Physicians provide general and gender-specific ... residents from Brigham & Women's Hospital, Beth Israel-Deaconess Medical Center and Boston Medical Center . Jamaica Plain...Employment Contract and no significant restriction on moonlighting. On Call : There is no on call requirement… more
- Cardinal Health (Boston, MA)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Knowledge of Medicare, ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Children's Hospital Boston (Boston, MA)
- …be within our Early Intervention Program located at the Martha Eliot Health Center and will be responsible for: + Patient Encounter Management: + Providing positive ... and visitors + Monitoring daily schedule and coordinating flow with clinicians/ supervisor + Reconciling payments and preparing deposits, providing record of… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- Cardinal Health (Boston, MA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Cardinal Health (Boston, MA)
- …* Certified Pharmacy Technician, preferred * 1+ years' experience in fast paced call center environment * Basic computer knowledge, Microsoft systems, telephony ... calls, with ability to determine needs and provide one call resolution. * Manage workload of inbound faxes (if...receives detailed instruction on new assignments * Consults with supervisor or senior peers on complex and unusual problems… more
- Cayuse Holdings (Boston, MA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... one year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office environment. + Ability to work Tues-Sat 2PM -… more
- Children's Hospital Boston (Boston, MA)
- …Posting Description:Please note that this role is in Brookline, MA. 1 day remote (after 6 months of in-person training) Monday - Friday 9:00am- 5:30pm $2,000 ... Medicine (https://www.childrenshospital.org/departments/developmental-medicine) , the mission of the Developmental Medicine Center is to improve the lives of infants, children,… more
- Beth Israel Lahey Health (Beverly, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... between 6am-2:30pm, 7am-3:30pm, 7:30am-4pm and 8:30am-5pm. Rotating Weekends, Rotating holidays and on call is required. Working in Patient Access and as a member of… more
- Beth Israel Lahey Health (Milton, MA)
- …information and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong ... Handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more
- Veterans Affairs, Veterans Health Administration (Boston, MA)
- …Responsibilities The VA Boston Healthcare System (VABHS) is a designated VA Epilepsy Center of Excellence and is seeking a full-time Epileptologist as part of their ... and multidisciplinary Epilepsy and PNES clinics . There is call both for EEG and Inpatient Neurology coverage supervising...with qualifications. The VABHS is the largest tertiary care center for Veterans in New England and provides a… more
- Wayfair (Boston, MA)
- …hybrid position will be based in our Boston office Monday- Thursday, with remote flexibility on Fridays. We are Wayfair. We deliver a best-in-class customer ... at Wayfair. This person will report to the GSOC Supervisor . What You'll Do + Perform daily functions of...a security function, preferably in an operations or control center setting (either government or private sector). + Bachelor's… more