- Forrester (Cambridge, MA)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager delivers engagement value to Forrester's clients by ... orchestrating the customer journey through proactive engagement strategies and guiding said clients to their desired...postsale. Deeply embed in the accounts to drive high engagement . + Serve as a client advocate … more
- S&P Global (Boston, MA)
- …most varied financial institutions. Supported by global Commercial, Technology, Product and Customer Success teams, the Client Engagement team bring the voice ... Engagement team covering the EDM and thinkFolio product offerings. Client Engagement Managers are critical to representing the customer voice within S&P… more
- Beth Israel Lahey Health (Burlington, MA)
- …of multiple disciplines actively involved in the patient's care. Serves as an advocate for the professional and the interdisciplinary health care team._ A. Serves as ... practice * Mentors staff in cultivating a caring-healing-protective environment ** II . Staff Development:** _In collaboration with the Clinical Nurse Specialist… more