- Mercury Systems (Andover, MA)
- …track record within military defense electronics and telecommunications companies, is seeking a Customer Success Manager (our internal job title for this role is ... represents both Mercury to the Prime and the Prime withing Mercury. The Customer Success Manager will work in a fast-paced environment and is expected to work… more
- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Manager Location : Woburn, MA, United States Job Family : Customer Service Job Type : Regular Posted : Apr 2, 2025 Job ID : 56089 Back to ... of all customer warranties and contracts; depending on the size and customer base customer service manager can have a warranty team or a contract team,… more
- Forrester (Cambridge, MA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value delivered ... realize through their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager II will predict and navigate … more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.** ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is responsible for driving … more
- Proofpoint (Boston, MA)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... BELIEVE in what they're doing! _We're committed to bringing passion and customer focus to the business._ **Corporate Overview** In today's cyber threat landscape,… more
- Cornerstone onDemand (Boston, MA)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus...the CSM drives results leading to renewals, expansion and customer advocacy. As the trusted partner for the … more
- Cisco (Boston, MA)
- …achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our customers ... You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success...range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your… more
- Philips (Cambridge, MA)
- **Digital** ** Customer Nurture Manager ** As the Digital Customer Nurture Manager , you will play a pivotal role in shaping the current and future ... direction of our digital customer nurture capability. You will address the full customer lifecycle and be a key member of our Health Systems North America… more
- Danaher Corporation (Marlborough, MA)
- …about the Danaher Business System which makes everything possible. The Global Customer Forecast Manager is responsible for building and fostering relationships ... commercial and demand planning teams. This position reports to the Senior Manager , Customer Forecast Intelligence and is part of our Global Commercial Enablement… more
- Reynolds & Reynolds (North Andover, MA)
- …EST*TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team. As a Customer ... communicate, and utilize key performance indicators to drive improved customer satisfaction and an excellent support experience.Responsibilities will include, but… more
- Forrester (Cambridge, MA)
- …are responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey through ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...in their partnership with Forrester. Monitoring the health of customer relationships, you will predict and navigate customer… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health ... improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which requires a seasoned professional… more
- Pearson (Boston, MA)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by collecting, ... managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will...Your focus will be creating strategic programs that accelerate customer adoption of our products, tracking their success, and… more
- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer Success… more
- Staples (Framingham, MA)
- …guidance, so that the Staples brand is well represented in all areas. The Manager , Customer Marketing is responsible for developing and driving coordinated sales ... experience across touchpoints including sales, email, digital media and site. The Manager , Customer Marketing will work cross-functionally with multiple teams,… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is seeking an expert and visionary ** Customer Care Communications Manager II** to lead strategic, high-impact communications across ... our Customer Care (CC) organization! In this role, the Communications Manager will be responsible for developing and implementing comprehensive communication… more
- Amazon (Boston, MA)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners? Amazon Web...playbooks, to help partners build and scale their customer success practices focused on business value realization. This… more
- CVS Health (Boston, MA)
- …we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring and ... **Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify actionable market insights for future customer… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more