- WM (Foxborough, MA)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... **Remote Position: Must live 50 miles within a WM Call Center site near the following states:...Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact… more
- Tufts Medicine (Lowell, MA)
- …Qualifications:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. 3. Bilingual The Customer ... This an awesome opportunity for a Customer Service Clerk to be part...and courteously answer calls that come in to the call center and dispatch these calls out… more
- Fresenius Medical Center (Lawrence, MA)
- …REQUIRED SKILLS:** + 2 - 4 years' related experience. + Demonstrated experience in a customer service , call center or clinical environment required; ... basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Fresenius Medical Center (Lawrence, MA)
- …have excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line ... laboratory results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. +… more
- Robert Half Office Team (Weymouth, MA)
- …and Word to complete tasks and generate reports. * Deliver exceptional customer service in a call center environment. * Collaborate with team members ... policies and procedures. Requirements * Previous experience in a customer service or call center role. * Proficiency in handling inbound and outbound… more
- Children's Hospital Boston (Boston, MA)
- …Experience: + 2 years of relevant experience required; previous customer service and/or call center experience preferred. Boston Children's Hospital ... 82873BRJob Posting Title:Sr Associate, Customer Service & Patient Collections (Shared...Summary: We're looking for a motivated customer service professional to join the Shared Services Center… more
- Aspen Dental (Boston, MA)
- …proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on...and customer care to reach individual and call center goals. + Additional duties as… more
- Capital One (Boston, MA)
- …Diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience working in the ... Microsoft Office **Preferred Qualifications:** + At least 4 years of Customer Service or Call Center experience + At least 2 years of experience in the… more
- Commonwealth Care Alliance (Boston, MA)
- …is preferred. Required Experience (must have): * At least 1 year of previous experience in a customer service / call center role * Must have customer ... the Provider Data Outreach Specialist is responsible for executing outbound call campaigns to healthcare providers to collect and validate information such… more
- CVS Health (Boston, MA)
- …services. **Required Qualifications** + Minimum of 1 year in a customer service or call center environment ( call center type environments ... preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment). + Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. + Computer… more
- Sharecare (Boston, MA)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- Sedgwick (Boston, MA)
- …license is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & ... one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more
- National Safety Council (Boston, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- Sedgwick (Boston, MA)
- …license is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & ... to AI-transferred calls with particular attention to compliance and call documentation, ensuring accurate recordkeeping and disclosures. + Collaborates...Knowledge** + Strong customer service skills with empathetic communication and… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time ... Description Under direct supervision of the Medical Call Center Manager, the Medical ...medication refill request whenever possible. Representative Duties: Provide excellent customer service + Greet each client in… more
- Cambridge Health Alliance (Cambridge, MA)
- Supervisor, Multicultural Affairs & Patient Services - Interpreter Call Center **Requisition Number:** 9531 **Pay Range:** $29.52 - $44.52 per hour **Location:** ... informed and compassionate care to every patient, every time. **Position Summary** The Call Center Supervisor, Multicultural Affairs & Patient Services, plays a… more
- CVS Health (Boston, MA)
- …Healthcare Information). **Required Qualifications:** + 6+ months of Customer Service experience, call center environment experience preferred. + ... and listening communication skills. + Must be able to deal with a diverse customer base (internal and external) in a friendly and confident manner. + Ability to… more
- Beth Israel Lahey Health (Westwood, MA)
- …typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. 3. Specialty Pharmacy ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more