- Tufts Medicine (Boston, MA)
- …suite during evenings, but is available at all times and ensures highest quality of service . + Assumes role as representative of The Cam Neely Foundation and The ... situations in a calm and clear manner and be sensitive to potential guest psychosocial crisis and alert appropriate personnel. + Proactively addresses guest … more
- Marriott (Boston, MA)
- **Job Number** 24131018 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Boston Hotel, 39 Dalton Street, Boston, Massachusetts, United ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Live Nation (Boston, MA)
- …qualities, so if this sounds like you then please read on! THE JOB The Guest Services position will protectively interact with guests to provide information and ... assistance on all things related to the guest having an enjoyable experience at MGM Music Hall...WHAT THIS ROLE WILL DO + Deliver exemplary customer service to maintain customer loyalty. + Adapt to customer… more
- Live Nation (Boston, MA)
- …responding to guest inquiries and complaints. + Maintain working knowledge of guest services programs and service recovery practices. + Responsible for ... Office team sell tickets and provid es front line guest services during our concert season. We...accessible se ating in the venue + P rovide guest service by greeting and assisting guests… more
- Live Nation (Boston, MA)
- …, and provide guest services under the direction of the Guest Service Lead, Operations Manager, and General Manager. Event shifts are typically in ... guest inquiries and complaints. Maintain working knowledge of guest services programs and service ...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- House of Blues (Boston, MA)
- …physical description, arrival times and any needs for children when applicable + Direct guest to an appropriate location when on a wait + Utilizing the HOB ... tables + Show guests to tables, place menu in guest hands, wait for guest to be...high-volume restaurant at a pace that maximizes efficiency of service and performance of overall operations + Ability to… more
- House of Blues (Boston, MA)
- …They will assist with employee engagement initiatives, the staff check in process, and guest services . Experience Team members will be located throughout all of ... and Experience Manager, this position supports employee engagement, employee check in, and guest services + Partner with the Experience Manager to create encore… more
- House of Blues (Boston, MA)
- …VIP Boxes to Fan Ambassador. + Maintain working knowledge of all venue policies and guest services protocols + Familiarize yourself with Day of Show sheet and ... experience required. + At least 1+ year in a guest service role preferred. + Ability to...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Live Nation (Boston, MA)
- …WILL BRING + High School Diploma or equivalent + At least 2 years in Guest Service and communications + Creative thinker and problem solver + Excellent verbal, ... information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Live Nation (Boston, MA)
- …regarding security and customer service -related situations + Follow up with Security and Guest Services teams to ensure that service standards are met + ... end of the shift + Conduct operations with a Guest First mindset + Ensure all recap forms are...encountered + Suggestive selling of all venue products and services when applicable + Keep current on all Standard… more
- Live Nation (Boston, MA)
- …and responding to guest inquiries and complaints. Maintain working knowledge of guest services programs and service recovery practices. + Responsible for ... and maintain clean and orderly work areas + Provide guest service by greeting and assisting guests...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Live Nation (Boston, MA)
- …High School Diploma or equivalent preferred + At least 1+ year in a guest service role preferred + Excellent verbal, written and interpersonal communication ... WHAT THIS ROLE WILL DO + Greet guests, scan guest tickets upon entry to the venue, answer ...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Live Nation (Boston, MA)
- …various departments including claimed items to guests + Maintain working knowledge of guest services programs and service recovery practices. + Responsible ... office management, and special projects while providing front line guest services to guests attending shows at...a clean office environment at all times + Customer service : Professionally responding in a courteous manner to emails… more
- Transdev (Dorchester, MA)
- …service area. + Must be able to work flexible hours. + Must be hospitable, guest /customer service oriented, and be willing to serve the needs of passengers. + ... Now Hiring Immediately School Bus Drivers! Transdev Services , Inc. is seeking School Bus Drivers for...Successfully completes driving skills evaluation. + Attends all required in- service training, company required safety meetings and training, and… more
- House of Blues (Boston, MA)
- …with guests to provide information and assistance on all things related to the guest having an enjoyable experience at Leader Bank Pavilion. Our concert and private ... considered for specific roles including Security, Usher, Box Office, Guest Experience Team, and Facilities . WHAT THIS ROLE...School Diploma or equivalent + 2 years in Customer Service preferred + Strong team player with ability to… more
- System One (Boston, MA)
- … providers, and manage on-site staff on these events; including web and specialized guest services . + Assist with and track ground transportation and hotel needs ... President and the President's spouse and act as a representative of the management of Presidential Events. Reporting to...and design these events, develop budgets, create and maintain guest tracking systems, communicate event needs to service… more
- Live Nation (Boston, MA)
- …WILL DO + Anticipate and respond to guest needs + Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints ... with a friendly, positive attitude + Organize and prioritize service per appropriate service sequence + Take...high volume experience in restaurant operations + Skill in guest relations + Wine & Liquor knowledge + High… more
- Live Nation (Boston, MA)
- …according HOB service standards + Perform Opening/Running/Closing duties according to HOB Service Standards + Respond to guest inquiries and requests in a ... an efficient, professional manner and contribute to an excellent guest experience. Responsible for cleaning all areas of venue....light bulbs or report same to supervisor + Maintains service rooms and storage areas in a clean orderly… more
- City Winery (Boston, MA)
- …and break down. Minimum Qualifications * Strong work ethic, team player, and exceptional guest service skills * Preferably 1+ years as an usher, ticket-taker, ... host, or similar role in a fast-paced, high-volume entertainment and service environment * Ability to provide positive guest experiences through the lens of… more
- Boston University (Boston, MA)
- … providers, and manage on-site staff on these events; including web and specialized guest services . Assist with and track ground transportation and hotel needs ... President and the President's spouse and act as a representative of the management of Presidential Events. Reporting to...and design these events, develop budgets, create and maintain guest tracking systems, communicate event needs to service… more