- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Boston, MA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Rubrik (Boston, MA)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Dodge Construction Network (Boston, MA)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Cardinal Health (Boston, MA)
- …enhance patient care through intelligent inventory management. **_Job Summary_** The **Senior Marketing Manager for Customer Experience & Growth** will be ... value. To thrive in this role, the Senior Marketing Manager must be a strategic thinker with a strong...brand-building marketing and B2B marketing, with a focus on customer experience , lifecycle marketing, or growth marketing,… more
- WATTS (North Andover, MA)
- …capture customer requirements and escalate as needed. This position reports into the Customer Experience Manager and is based onsite in North Andover. ... Qualifications + High School Diploma or equivalent + 3+ years of experience in a high volume customer service department + Experience with order entry and… more
- Coinbase (Boston, MA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Anytime Fitness (Holliston, MA)
- …with our customers, baristas, and General Manager to ensure the best customer service experience alongside the most delicious food and drinks. Their ... running as efficiently and effectively as possible. The ideal candidate has experience with restaurant opening/closing processes and has worked in a restaurant… more
- Capital One (Boston, MA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Aaron's Inc (Lowell, MA)
- ** Customer Accounts Manager ** The salary range for this role is $19.00 to $20.00 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- SHI (Boston, MA)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- FranklinCovey (Boston, MA)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- Danaher Corporation (Marlborough, MA)
- …(https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Senior manager , Customer Regulatory Support is responsible ... global environment to set the strategy and operational approach for Cytiva. The senior manager will lead a team that is providing guidance to other Cytiva functions… more
- Staples (Framingham, MA)
- …Certified Practitioner (PMI-ACP)) or product management certifications (eg, AIPMM Certified Product Manager ) + Experience in the specific industry (eg B2B, ... You're what binds us together. Our eCommerce team delivers customer -centric site experiences to position Staples as a digital...our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through… more
- Lumen (Boston, MA)
- …informs customer -centric decision-making across marketing, product development, and customer experience initiatives. This role focuses on translating data ... and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor...Collaborate with cross-functional teams (eg, Marketing Analytics, Audience Management, Customer Experience , Product, and Sales) to integrate… more
- ISC2 (Boston, MA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Google (Cambridge, MA)
- Senior Account Manager , Large Customer Sales, Lead Generation _corporate_fare_ Google _place_ Cambridge, MA, USA **Mid** Experience driving progress, solving ... Experience optimizing and troubleshooting products or services. + Experience in a customer -facing consulting or business role. **About the job** Businesses of… more
- Oracle (Boston, MA)
- …Portfolio or examples of previous on-camera work highly desirable. * SaaS, Customer Success, or enterprise software experience preferred. **Skills** * ... a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you will lead… more
- Validity (Boston, MA)
- About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM is responsible for creating and nurturing ... processes. + Consistently achieve/surpass goals in terms of metrics and customer feedback/advocacy. Preferred Experience , Skills, and Education + Bachelor's… more