- Carrington (Cherry Hill, NJ)
- …amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- AscellaHealth (Berwyn, PA)
- …and health plans. This frontline role is essential in delivering white-glove customer service and ensuring a seamless, compassionate experience for patients ... Contact Center Patient Advocate What we are looking for We are...healthcare contact center, patient support, specialty pharmacy, or related customer service role. + Experience working with… more
- Corcentric (Cherry Hill Township, NJ)
- …to increase the Corcentric product and solution footprint. + Act as the internal customer advocate to ensure customer needs and requests are met. ... knowledge and experience. + Approximately 4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success Management, Account… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- …and community contacts. + Thorough knowledge and acceptance of the principles of customer service . + Ability to work a flexible schedule, including evening ... Link the reentrant with appropriate services, monitor progress, and advocate for the reentrant's needs. + Assist in providing...Office Suite and Google Programs. + Must possess strong customer service skills and be able to… more
- PNC (Philadelphia, PA)
- …an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for developing, implementing, and ... optimizing customer programs by designing and executing marketing strategies to...Champion for change and energized by a challenge. * Advocate for and act as the voice of the… more
- Southland Industries (Horsham, PA)
- …capabilities + Strong verbal and written communication, including presentation skills. + Strong customer service skills and ability to develop customer ... **POSITION SUMMARY** We are seeking a dynamic and customer -focused Service Account Manager to join... team to ensure satisfaction, promptly address concerns and advocate for customers when performance or billing issues arise.… more
- Danaher Corporation (Philadelphia, PA)
- …to work cross functionally with a diverse team. Do you enjoy delivering outstanding customer service , continuous improvement and being part of a team that ... Then, read on! We are currently seeking a Field Service Engineer who will be responsible for customer...and regular upgrades. This person will be a clear advocate for the customer (internally and externally)… more
- Kimpton Hotels & Restaurants (Philadelphia, PA)
- …Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service ...our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously… more
- TD Bank (Cinnaminson, NJ)
- …travel to multiple work locations within a designated region or area + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...with proactive insights & recommendations + Serves as a Customer advocate in providing Customer … more
- Catalent Pharma Solutions (Philadelphia, PA)
- …of interests + Maintain a high level of professionalism and deliver exceptional customer service when engaging with internal and external clients + Manage ... of assigned projects + Serve as both a Catalent advocate and a client advocate , ensuring balanced...+ At least one year of experience in a Customer Service or related business function is… more
- Deloitte (Philadelphia, PA)
- …all levels of the organization. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset. + Adept at conducting ... An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for...and uncover new opportunities based on user needs. + Advocate for research findings in a compelling way that… more
- TD Bank (Medford, NJ)
- …delivering service and advice + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building ... with proactive insights & recommendations + Serves as a Customer advocate in improving customer ...(when and how they want) and educates Customers on self- service options that meet their needs + May act… more
- Eurofins (Evesham, NJ)
- … customer 's needs to the internal organization and fulfilling the role of customer advocate while teaming with a strong internal team from management, ... customer needs and wants to Eurofins Environment Testing + Customer Service Managers and Project Managers to facilitate successful completion of work. +… more
- CVS Health (Cherry Hill, NJ)
- …Other Skills: * Strong leadership profile and excellent negotiation skills. Exceptional customer service skills. Goal-driven, with ability to multi-task. * Must ... Sales Driver- Selling: (60%) * Acts as the primary advocate for driving the entire Beauty & Personal Care...majority of work time in order to provide excellent customer service and beauty consulting. Able to… more
- Virtua Health (Marlton, NJ)
- …IS build implications, end-user impacts and workflow interdependencies. Job Responsibilities: Customer Relationship Management - Provides outstanding service to ... defined SLAs. Performs service interruption analysis to identify trends or service improvement needs. Periodically reviews the team's customer ticket queues… more
- Lowe's (Philadelphia, PA)
- … service quality through regular interaction including jobsite inspections, service provider meetings, and reviewing customer satisfaction and capacity ... Skills/Education** + 3-5 Years 3 years Demonstrated experience working with Independent Service Providers to deliver best in class customer experiences through… more
- Caring Transitions (Ambler, PA)
- …talk to you about joining our team! Job Description: You deliver excellent customer service , while safely and efficiently helping clients downsize, relocate and ... we do. We believe that everyone deserves a strong ADVOCATE in their corner, and we are proud to be that advocate for our clients every step of the way. Powered… more
- Vanguard (Malvern, PA)
- …As a Retirement Plan Services Representative, you'll be our voice and our clients' advocate , as you help to build hundreds of financial futures. In this role, you ... will provide high quality service across Institutional Participant Services by supporting external employers...have to be a financial expert to be an advocate for our clients! We welcome, and encourage, individuals… more
- TD Bank (Clementon, NJ)
- …operating hours to include weekends, evenings, holidays as scheduled + Demonstrated Customer Service skills preferred + Strong organizational skills + ... (when and how they want) and educates customers on self- service /digital options that meet their needs + Acts as...options that meet their needs + Acts as an advocate for the customer by conducting needs-based… more
- NRG Energy, Inc. (Philadelphia, PA)
- …align with customer insights and business objectives. + Act as a strong advocate for the customer by ensuring marketing solutions are grounded in data-driven ... Manager, Acquisition Campaigns,** with a proven track record of driving customer growth through end-to-end campaign execution, lead nurturing, and journey… more