- Acosta Group (Marlborough, MA)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- Capital One (Boston, MA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their approach based… more
- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
- SHI (Boston, MA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as top customer … more
- GE Aerospace (Boston, MA)
- **Job Description Summary** As a Customer Success Manager (CSM), you will be an integral part of the Americas regional commercial team, focused on day-to-day ... account management and ensuring customer success for GE Aerospace's aviation-focused software solutions. You...solutions. You will act as the primary owner of customer relationships, managing the adoption, retention, and overall health… more
- Lumen (Boston, MA)
- …we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and Experience ... organization, responsible for executing research and analysis that informs customer -centric decision-making across marketing, product development, and customer … more
- NTT America, Inc. (Boston, MA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual ... contributor responsible for overseeing the success of the most critical and complex customer accounts. In this role, the Principal CSM acts as a trusted advisor to… more
- Validity (Boston, MA)
- About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM is responsible for creating and nurturing ... service for a dedicated book of business from our customer base. The end goal is to help customers...a candidate who is positive, driven, and has a customer -first mentality. The candidate must be an exceptional team… more
- Proofpoint (Boston, MA)
- …motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... have purchased from Proofpoint, ultimately maximizing renewals. This is a customer -centric role in a fast-paced environment that demands interaction with enterprises… more
- Rubrik (Boston, MA)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer Success ... **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team...in order to deliver the value to customers. The Customer Support Team at Rubrik is composed of seasoned… more
- Validity (Boston, MA)
- About the Role As an Associate Customer Success Manager (ACSM) at Validity, you are responsible for creating and nurturing relationships with a set of ... strategies that optimize their success with Validity's tools and services. The Customer Success team plays an important role in driving client engagement while… more
- Emerson (Boston, MA)
- The Customer Success Manager (CSM) at NI serves as a trusted advisor to enterprise customers, ensuring they achieve measurable business outcomes through NI's ... driving software adoption by showcasing value and aligning NI's technology with customer objectives. The CSM partners with executives and technical teams to… more
- JPMorgan Chase (Boston, MA)
- … customer journey by turning product insights into meaningful relationships. As a Customer Success Manager in Client Services, you will be a core contributor, ... developing and maintaining strong customer connections, understanding their unique needs, and ensuring our...product adoption, expansion, and retention to maintain a healthy customer base. + Conduct regular account meetings to share… more
- FranklinCovey (Boston, MA)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...**Job Summary** FranklinCovey is seeking a **Revenue Operations & Customer Growth Strategy Manager ** to support our… more
- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, … more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- Danaher Corporation (Marlborough, MA)
- …(https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Senior manager , Customer Regulatory Support is responsible ... global environment to set the strategy and operational approach for Cytiva. The senior manager will lead a team that is providing guidance to other Cytiva functions… more
- ISC2 (Boston, MA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... for ensuring customer satisfaction, retention, and growth across all accounts. This...accounts. This role combines strategic leadership, operational oversight, and customer advocacy to drive measurable outcomes such as renewals,… more
- ISC2 (Boston, MA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- Danaher Corporation (Marlborough, MA)
- …System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Manager , Customer Regulatory Support is responsible ... for the performance of associates in a customer facing Regulatory team in regards to set department...set department metrics and KPIs for responses within the customer interaction management system (SFDC) for Regulatory Support related… more