- Clean Harbors (Norwell, MA)
- Clean Harbors is looking for an **Emergency Call Center Representative** . This role will be responsible for operation of the 24-Hour Emergency Operations ... of every call notifying appropriate personnel of call ensuring complete customer satisfaction. + Publish...skills. + Excellent interpersonal and organizational skills. + Excellent customer service skills. + Decisiveness and initiative.… more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or insurance. ... 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance. 3.… more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and ... as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for...office. + Answer calls that come in to the call center and dispatch these calls out… more
- East Boston Neighborhood Health Center (Revere, MA)
- …+ High school diploma or GED required + Minimum of 1-year customer service , administrative, or call center experience + Excellent written and verbal ... fluent in both English and Spanish (preferred), with superior customer service skills. As a member of...service skills. As a member of our Contact Center , you'll answer inbound patient calls with warmth and… more
- Fresenius Medical Center (Waltham, MA)
- …- 4 years' as a Technician or related experience. + Demonstrated experience in a customer service , call center or clinical environment required; dialysis ... In this capacity, the Associate Support Technician provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Highmark Health (Boston, MA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Wolters Kluwer (Waltham, MA)
- …bachelor's degree; or equivalent experience **Experience:** 1+ years of customer service and/or call center experience **TRAVEL:** There is no ... month in the office) **OVERVIEW** You will be responsible for providing exceptional customer service to fulfill customer needs in a timely and professional… more
- Beth Israel Lahey Health (Winchester, MA)
- …90,000 calls per month. High School diploma is preferred Previous customer service , inbound call center experience preferred Founded in 2019, our ... in the northwest suburban Boston area. Job Description: As a Customer Service representative, you will be responsible for representing Winchester Hospital,… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …administrative work as assigned. **Experience & Skills** + 1 year of customer service experience. Prior call center or command center experience ... MA (Free Parking) **SCHEDULE** : Saturday-Sunday (6:30am-6:30pm) **PAY:** $30/hour **Security Operations Center ** The Security Operations Center (SOC) is a 24/7… more
- Cognizant (Boston, MA)
- …+ Must be Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required ... a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success… more
- Eastern Bank (Lynn, MA)
- …or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist must...and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures.… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience ... **_What Customer Service Operations contributes to Cardinal...access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing… more
- Sedgwick (Boston, MA)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- ARAMARK (Brighton, MA)
- …new ones may be assigned without formal notice. **Qualifications** Previous customer service and/or call center experience preferred Experience in food ... Fair Chance Ordinance. **Job Responsibilities** Function comfortably in a fast-paced, performance-based call center environment where every call is recorded… more
- Humana (Boston, MA)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- Sharecare (Boston, MA)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- National Safety Council (Boston, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- Adecco US, Inc. (Cumberland, RI)
- …requirements to be considered:** ** ** + Minimum of 2 years' experience in a customer service call center environment, with experience managing both ... inbound and outbound queues; promotion of wellness programs or telephonic sales is a plus + Strong keyboarding skills - minimum 45 WPM with 95% accuracy + Proficient in Microsoft 365 tools including Outlook, Teams, and OneDrive + Must have a direct internet… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Beth Israel Lahey Health (Boston, MA)
- …the administrative aspects, supervises staff and facilitates the daily operation of a Patient Service call center with commitment to providing the highest ... goals, programs and objectives, personnel, resources and equipment of the Patient Service Center . Implements and coordinates all operational and administrative… more