- BC Platforms (Somerville, MA)
- …execute commercial strategies for key pharma and biotech accounts Establish long-term account plans and nurture strategic client relationships Act as a trusted ... new and existing markets Research complex organizations to tailor solutions to specific customer needs and pain points Create compelling use cases and tactical plans… more
- ISC2 (Boston, MA)
- …that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible for ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- UKG (Boston, MA)
- …their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you ... **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success , ERM or a related field, with a… more
- NTT America, Inc. (Boston, MA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... advanced degree (MBA or equivalent) preferred. **Experience:** + 10+ years of customer success , account management, or related experience in a leadership or… more
- Acxiom (Boston, MA)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management… more
- Wilson Language Training (Boston, MA)
- Senior Customer Success Manager **Department:** ...and team succeed + 10+ years of experience in Customer Success , Account Management, or related ... is growing and is looking to hire a Senior Customer Success Manager . Our company...a true consultant to support overcoming challenges. + Monitor account health, usage trends, and key metrics to identify… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- MongoDB (Boston, MA)
- …role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account . This role will serve as the ... degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years relevant experience… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer… more
- Cornerstone onDemand (Boston, MA)
- The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong ... relationship with our clients, the Account Manager ensures high levels of client...recommend software offerings aligned to business needs for the customer 's long-term success and further adoption of… more
- Ralliant (Boston, MA)
- **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer ... (s) Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the trusted, primary interface with key… more
- Forrester (Cambridge, MA)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... and to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement… more
- Confluent (Boston, MA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within...account base that will grow usage, adoption, satisfaction, customer health, and likelihood to recommend Confluent + Deliver… more
- Cengage Group (Boston, MA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... experience **What You'll Need:** + 3+ years of experience in customer success , account management, or educational consulting + Strong understanding of… more
- Renaissance (Boston, MA)
- …new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing ... our actions, and grow and evolve. **Job Description** The Account Manager II is responsible for managing...renewal rates and strong collaboration with Customer Success partners and members of the Account … more
- Datavant (Boston, MA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Amgen (Boston, MA)
- …patients. The professional we seek is a person with these qualifications. **Basic Qualifications ( Account Manager - Level 4)** Bachelor's Degree and 3 years of ... biotech or medical device industry or hospital sales experience **Basic Qualifications (Specialty Account Manager - Level 5)** Doctorate degree & 2 years of… more
- Dodge Construction Network (Boston, MA)
- … growth and retention + Develop relationships with existing clients that allow the Account Manager to uncover potential customer dissatisfaction early + ... Account Manager (West) Location: Remote, United...solving and determining the path to value for each customer . The customers will primarily be small to medium… more
- Casella Waste Systems Inc. (Charlestown, MA)
- ## Position Summary The Strategic Account Manager fosters and maintains relationships with new and existing business accounts by delivering excellent account ... + Communicates monthly profit and loss \(P&L\) impacts by customer account according to budgeting and forecasting...create sales opportunities and expand the company's reach\. **_Senior Manager :_** Has a minimum of 8\-10 years of progressively… more
- Merck (Boston, MA)
- **Job Description** Join our Animal Health Division as a Senior Corporate Account Manager supporting strategic, corporate-level relationships with major industry ... complex accounts, ensuring seamless implementation and measurable outcomes. + Monitor account performance and satisfaction; translate customer insights into… more
