- Posh AI (Boston, MA)
- …way financial institutions work - and we're looking for a Senior Revenue Operations Manager to help us scale smarter, faster, and more strategically. This is a ... align Marketing, Sales, and Client Success across the entire customer journey. If you thrive in ambiguity, love turning.../ Google Sheets / Microsoft PowerPoint / Google Slides experience is essential. SQL is desirable. Strong understanding of… more
- Sungage Financial (Boston, MA)
- …the ever-changing demands of our exciting, dynamic industry but always with a customer -centric approach. This is an exciting opportunity to join and shape our team ... going forward. Sungage is seeking a Compliance Manager to join our dynamic Compliance Team. In this role, you will support the planning, execution, implementation,… more
- ELECTRICAL COMPONENTS INTERNATIONALHOLDINGS COMPANY (Norwood, MA)
- …$90000.00 Salary/year Job Category QA - Quality Control Description ECI is seeking a Quality Manager to lead the MRG quality team in Norwood, MA. In this role, the ... Quality Manager will be responsible for ensuring compliance and ensure...methods to verify that product is released according to customer requirements Measure control and maintain optimal levels of… more
- Posh AI (Boston, MA)
- The Role We're looking for a Senior Product Manager to own the vision, strategy, and execution of Posh's shared platform and Knowledge Management System (KMS)-the ... they behave. You'll lead the charge to create a low-effort, highly intuitive experience for clients to manage, structure, and personalize their assistants across all… more
- Repligen (Waltham, MA)
- …Your impact will be felt on a global level.Your impact?The Product Manager is responsible for developing and implementing the Process Analytical Group's product ... and applicationsDerive strategy and tactics to ensure YOY business growth and strong customer satisfactionObtain VOC that feeds improving PLM as well as new product… more
- FleetLogix, Inc. (Boston, MA)
- …job standards and policies. Create a consistent flow of communicate from the Site Manager and customer to employees responsible for execution of tasks. Ensure ... is to deliver the highest quality service, safety, and customer satisfaction. If you would like to join a...Supervisor is responsible for providing support to the Site Manager by serving as a second layer of supervision… more
- Air Conditioning Contractors of America (Walpole, MA)
- …the efficient use and allocation of the Parts Runner's time with the Service Manager . Resolving customer concerns and complaints in a timely, efficient, and ... The Installation Manager reports to the General Manager ...procedures, practices, and promotion of the Clevco Mechanical Inc. customer satisfaction guarantee philosophy Working with other Department Managers… more
- Raytheon (Marlborough, MA)
- …and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ... We need individuals who can apply their technical knowledge and leadership experience to system security engineering and program protection concerns within the key… more
- Repligen (Waltham, MA)
- …based in Waltham, MA, and will report to the Senior Manager of Supplier Quality.Responsibilities Supplier Performance Monitoring and ReportingCollect, analyze, and ... and document nonconforming material detected during incoming inspection, production, or customer complaints. Ensure accurate logging of issue details, affected part… more
- Air Conditioning Contractors of America (Millis, MA)
- The Service Technician reports to the Service Manager , and is responsible for performing a range of HVACR jobs for commercial, and residential customers. Benefits ... Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Customer -based activities involved in this position require an individual who… more
- Main Street Bank (Southborough, MA)
- …hassle-free banking experience . Under the direct supervision of the Assistant Manager /Branch Manager or Branch Administrator. The Personal Banker I manages a ... audits and alarm testing in line with the Branch Manager 's monthly report. Professionally and promptly handles customer...Work is non-routine and relies on prior directly related experience and specific bank policies, and sales programs. Work… more
- BC Platforms (Somerville, MA)
- …new and existing markets Research complex organizations to tailor solutions to specific customer needs and pain points Create compelling use cases and tactical plans ... tailored sales presentations to diverse audiences Ensure a high standard of customer service throughout the sales and onboarding process Collaborate with internal… more
- Spartan Fitness (Wellesley, MA)
- …skills REQUIRED SKILLS & QUALIFICATIONS: Retail/service sales or fitness sales experience preferred Excellent sales, communication, and customer service skills ... the senior sales representative is to assist the Studio Manager with new membership sales by bringing new members...senior sales associate is to work as the general manager 's counter part and show strong leadership skills. ESSENTIAL… more
- Central One Federal Credit Union (Milford, MA)
- …assigned. Requirements Education: A high school diploma Experience : 1 - 3 years of experience in a customer service or loan department of a credit union or ... Job Type Full-time Description JOB STATUS: Non-Exempt REPORTS TO: Branch Manager SUPERVISES: None Schedule: Monday, Tuesday, Wednesday & Friday - 7:45AM - 5:15PM,… more
- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- CVS Health (Boston, MA)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- Wilson Language Training (Boston, MA)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
- Acxiom (Boston, MA)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- The Hartford (Boston, MA)
- …The Hartford's products and services. + Project support as directed by the assigned Manager Customer Experience (MCE). + Attends and participates in all ... their lives in the face of disability or personal crisis. Responsibilities: + Customer Service (Priority Business). + Manages Priority Account (PB) Book of Business… more
- Barnes & Noble Education (Cambridge, MA)
- …empowers teams, balances heritage with innovation, and delivers an exceptional customer experience . **Responsibilities** The General Manager ensures ... & Noble College is seeking a dynamic **Retail General Manager ** to lead the **Harvard & MIT COOP** portfolio-high-traffic...operational excellence and outstanding customer experience across the Harvard & MIT COOP portfolio. You… more
