- Walgreens (Mansfield, MA)
- …Fulfillment Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 44 CABOT ... customer experience, including interpersonal habits (eg, greeting, eye contact , courtesy, etc.) and Walgreens service traits (eg, offering help proactively,… more
- Walgreens (Mansfield, MA)
- …Lead, Fulfillment Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 44 CABOT ... for acting as the front-line leader for Centralized Services pharmacy fulfillment center . Provides daily support to Centralized Services team members to ensure they… more
- Walgreens (Mansfield, MA)
- …- $1,500 Sign On Bonus **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 44 CABOT ... the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate. + Must obtain active technician license or… more
- Citizens (Medford, MA)
- …+ 2+ years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus + Team ... to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr . Specialist. In this role, you'll play a crucial part in safeguarding… more
- Coinbase (Boston, MA)
- …the customer experience through technology and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * ... and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer ...or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered… more
- Amazon (Boston, MA)
- …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space....stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points… more
- Capital One (Cambridge, MA)
- Sr Distinguished Applied Researcher (World Models) Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For ... in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to...Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital… more
- Children's Hospital Boston (Boston, MA)
- 81870BRJob Posting Title:Admin Sr Patient Experience Representative- Cardiovascular GeneticsDepartment:CardiologyAutoReqId:81870BRStatus:Full-TimeStandard Hours per ... Week:40 Job Posting Category:AdministrationJob Posting Description:Position summary The Center for Cardiovascular Genetics at Boston Children's Hospital is committed… more
- Beth Israel Lahey Health (Boston, MA)
- …limited to:** 1. Works with Facilities management team and/or directly with medical center senior management, as appropriate, to develop conceptual design from ... of space planning and budget. 2. Participates with Department Management, senior administrators and User Representatives in project program planning, budget… more
- Citizens (Medford, MA)
- …use existing procedures to solve routine or standard problems. + Previous contact center experience preferred + Previous vendor relationship management ... Description Job Description: Senior Project & Administrative Support Specialist Overview We...coordination, data analysis, and administrative support for the Fraud Customer Service Center and corporate functions. The… more
- Beth Israel Lahey Health (Boston, MA)
- …social work and/or medical staff to obtain community resources for Medical Center patients and families. Within developed area of expertise, provides orientation and ... and families. The Community Resource Specialist will be an active member of the Center for Violence Prevention and Recovery (CVPR) and will be a contributor to Team… more
- Jacobs (Boston, MA)
- …drawings and specifications, conduct site visits, review technical documents, occasional customer contact and integration of Owner specific installation ... environment and who also enjoys working closely with clients in the Data Center market, this opportunity is for you! At Jacobs our Telecommunication Engineers work… more
- Principal Financial Group (Boston, MA)
- …and real-time rendering. + Experience building or integrating with enterprise contact center platforms (eg, Genesys, OnceHub) and conferencing layers. ... **What You'll Do** We're looking for an experienced, Senior Software Engineer to join our Workplace Personal...years of experience in software engineering, with experience in customer engagement, AI chatbots, CRM, or advisor platforms is… more
- ServiceNow, Inc. (Boston, MA)
- …sales, solution consulting and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness. The role takes a ... (Security Incident Response, Threat Intelligence and Vulnerability Response). + Review customer 's security architecture and design process and system integrations to… more
- Otis Elevator Company (Canton, MA)
- …Opportunity?** Otis Elevator Company is searching for a highly motivated Senior Manager, Service Operations for the **Northeast** **Operating Area** to provide ... in designated territory + Investigate and resolve all critical customer issues with the use of Otis and non-Otis...Drive a safety culture throughout territory through communication, discipline, recognition and training **What you will need to be… more
- Rubrik (Boston, MA)
- …business requirements of assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as a trusted ... sales calls + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **Preferred… more
- Amazon (Boston, MA)
- …building relationships with Amazon Engineering and operations teams and influencing senior leaders. Responsibilities Include: * This person will manage multiple ... changes across North America * Build strong working relationships with Fulfillment Center (FC) leadership and their operations teams across multiple sites including… more
- Evolent (Boston, MA)
- …audiences. + Synthesize complex analyses into succinct presentations. + Lead customer interactions fostering trust, expertise and cooperation. + Extract, manage, and ... internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to...to access the information provided on this website, please contact ###@evolent.com for further assistance.** To ensure a secure… more
- Amazon (Boston, MA)
- …of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer . ... teams, to get the right solution delivered and drive feature innovation based upon customer needs. This role will be responsible for building and leading the ISV… more
- Otis Elevator Company (Canton, MA)
- …role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive ... typical day you will:** + Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more