- Confluent (Boston, MA)
- …bigger, together. One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... agree to a mutual success plan + Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this… more
- Quadient (Boston, MA)
- …sustainable business connections through digital and physical channels. **About the Role** As a ** Customer Success Manager (CSM)** at Quadient, you will play ... to solve moderately complex issues independently. + (If people manager ) Set team goals, guide performance, and support operational...You Are** + You bring a solid background in customer success , solution consulting, or post-sales engagement.… more
- Highmark Health (Boston, MA)
- …prioritizes purposeful execution, teamwork, and a customer -first approach. Through strategic direction and impactful leadership, this manager will play a ... **Company :** Highmark Health **Job Description :** **JOB SUMMARY** The Strategic Program Delivery and Operations manager (Population Curated Health) is a … more
- Validity (Boston, MA)
- …the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... of Validity's solutions. As a key member of our Customer Success team, you will manage a...satisfied, but successful. Team Dynamic You'll be joining a customer -centric organization that values strategic thinking, autonomy,… more
- Medtronic (Boston, MA)
- …a more connected, compassionate world. **A Day in the Life** POSITION DESCRIPTION: The Senior Customer Success Manager will be a key member of the Medtronic ... Program Manager will support the establishment of Customer Success initiatives, inclusive of process, metrics,...provide data-driven insights to the commercial teams. + Establish strategic Hugo (TM) RAS Program reviews with customers and… more
- Dodge Construction Network (Boston, MA)
- Strategic Account Manager Location: Remote, United States, United States **Description** Dodge Construction Network (Dodge) is looking for aStrategic Account ... Managertomanageits strategic and high valueaccounts. In this role, you aresolely...client revenue by delivering exceptional value through Dodge's solutions. Success in this role requires strong consultative selling capabilities,… more
- Philips (Cambridge, MA)
- As a Customer Success Manager - Government, you will drive the alignment of government customer success strategies with business objectives to fuel ... to improve retention, satisfaction, and revenue growth. **Your role:** + Align customer success strategies with company objectives, driving growth and fostering… more
- Proofpoint (Boston, MA)
- …are adept at designing and executing account plans that maximize Proofpoint's sales success and ensure high customer satisfaction. The role requires skilled ... People. **The Role and the Team** **Department Overview** The Strategic Accounts- Finserv group leads Proofpoint's sales and account...people who work here are the key to our success . We're a customer -focused and a driven-to-win… more
- Schrodinger (Cambridge, MA)
- …with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive user success **What you'll ... We're looking to hire a ** Strategic Deployment Manager ** to join us...discussions through deployment, training, and growth + Ensure long-term customer success through use of the Schrodinger… more
- Dodge Construction Network (Boston, MA)
- Customer Success Manager Location:...prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic ... to realize value through their partnership with Dodgethroughtheirfirst-yearrenewa **l** .The Customer Success Managersupports the end-to-end customer … more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...launch that positions them for long term adoption and success , and smooth transition to the post-implementation experience. Our… more
- NTT America, Inc. (Boston, MA)
- …a place where you can grow, belong and thrive. **Your day at NTT DATA** The Strategic Client Manager is responsible for generating new revenue from the sale of ... The SCM will be responsible for leading the strategy and success of the customer 's overall engagement with GIN, closely coordinating all activities with other… more
- Danaher Corporation (Waltham, MA)
- …System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Global Strategic Marketing Manager (d/f/m) Life Science ... focus on customer insights and competitive analysis. The Global Market Manager will also lead the development of the corresponding market value proposition and… more
- Amazon (Boston, MA)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...Services Generative and Agentic AI professional services team. This strategic role will be pivotal in creating cohesion between… more
- Pegasystems (Boston, MA)
- … success . **Picture Yourself at Pega:** Picture Yourself at Pega: A Senior Customer Success Manager is responsible for maintaining and **expanding ... most innovative organisations. As the recognised industry leader in strategic business applications, according to analysts such as Forrester... customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...Customer satisfaction and scorecard rankings + Completion of strategic initiatives to schedule + Business expansion into key… more
- Amazon (Boston, MA)
- …AWS best practices developed over thousands of engagements to work backwards from the customer strategic objectives, help design the customer cloud journey, ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...You will earn trust at all levels of the customer organization and identify strategic opportunities, cloud… more
- Cella Inc (Woonsocket, RI)
- …We are seeking innovative, customer -centric Marketing Managers to join our Customer Success and Growth Organization, where you'll play a pivotal role ... EST timezone.Responsibilities: Strategic Experience Development: Lead the strategic development and implementation of customer -focused in-store experience… more
- Celestica (Boston, MA)
- …program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ensure ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more