- Leidos (Rockville, MD)
- …**Original Posting Date:** 2024-06-17 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at ... least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. **Pay Range:** Pay Range - The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary.… more
- Deloitte (Washington, DC)
- …our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission ... looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core...or other technology-related field + 2+ years of Service Desk or relevant IT experience + Must be legally… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise ... will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support...Experience + ServiceNow experience a plus + Experience with Tier 3 Help Desk Support… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- Robert Half Technology (Washington, DC)
- Description We are in search of a Help Desk Analyst I to join our team in WASHINGTON, District of Columbia. In this role, you will be responsible for a ... and meeting of SLAs. * Analyze, troubleshoot, and provide tier 1 support for software and application issues, including...work in a team-oriented environment. * Experience in a help desk or technical support role is… more
- TEKsystems (Annapolis, MD)
- Description: The Service Desk Analyst serves as the initial point of contact for IT and customer support for our team and ensures proper operation of ... and actively resolving end-user support requests, as well as tier 1-3 functions. Problem resolution may involve logistical support,...special events, and meetings. The cornerstone of the Service Desk Analyst role is to provide end… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess… more
- KeenLogic (Alexandria, VA)
- …be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests for ... currently looking for a talented and self-motivated Mid Systems Analyst with the ability to work in a challenging,...the agency Tier III team. + Perform help desk support for a variety of… more
- CACI International (Annapolis Junction, MD)
- …lower level employees + Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests + Interacts ... Business System Analyst Job Category: Information Technology Time Type: Full...complicated user questions + Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders… more
- RTX Corporation (Springfield, VA)
- …of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... more secure world. Principal System Administrators, internally known as Principal Analyst , infrastructure Workplace Services, collaborate with a diverse team to… more