- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier ... II Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- Leidos (Washington, DC)
- …Associate opportunity supporting our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical ... for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos...and updated information to maintain the Help Desk SOPs and Training manuals for Tier … more
- CACI International (Arlington, VA)
- …the management of the overall Tier II team and directly manage Tier II help desk professionals. + Conduct analysis of problems and provide ... and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide… more
- Koniag Government Services (Silver Spring, MD)
- …to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - ... Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in Silver… more
- Node.Digital (Arlington, VA)
- …environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and… more
- Acclaim Technical Services (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... performance. Job Responsibilities: + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by...coming into the Tier 1 Help Desk by the third ring. +...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …to end-users for PC, server, mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May ... to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** 7 +… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...support, and troubleshooting onsite or remotely as required by Tier I, Tier II , and ... talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help...combination of education and experience + DoD 8570 IAT II (Security+ minimum) + TS/SCI clearance required + The… more
- General Dynamics Information Technology (Arlington, VA)
- …in Computer Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our...support and troubleshooting onsite or remotely as required by Tier I, Tier II , and ... individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help...10+ years of DoD experience + DoD 8570 IAT II certified + Security+ minimum + ITIL preferred +… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...support, and troubleshooting onsite or remotely as required by Tier I, Tier II , and ... sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help...combination of education and experience + DoD 8570 IAT II (Security+ minimum) + TS/SCI clearance required + The… more
- CACI International (Washington, DC)
- …of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding level of customer ... service by providing direct Tier II Customer Service Center support to...the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in… more
- CACI International (Hanover, MD)
- …+ Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and...Management (ITSM) is required. + DOD 8570 IAT Level II certification (CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND,… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team in the ... internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their...resolution of complex issues with remote staff and internal Tier 3 Technicians. **Basic Qualifications:** + 2 Years of… more
- RBR-Technologies (Fort Meade, MD)
- …+ Manage the daily activities of configuration and operation of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification,… more
- Jacobs (Hanover, MD)
- …Provides support for implementation, troubleshooting and maintenance of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and ... + Provides assistance to users in accessing and using IT systems + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- COMSO, Inc (Fort Meade, MD)
- …networks with ability to identify, troubleshoot, and document network connectivity and performance issues. + Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Systems Engineer II SHIFT WORK REQUIRED (TS/SCI w/ Polygraph) FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description About us: COMSO,… more
- Leidos (Washington, DC)
- …management, desktop PC installation, monitors, KVM's, and laptop imaging and issuance. + Provide Tier II /III service support to customers in person and over the ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more