- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Service Desk Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Washington **Position ... TOP SECRET CLEARANCE IS REQUIRED CGI Federal is currently looking for a Service Desk Analyst with active Top-Secret clearance to support a large project… more
- CAI (Washington, DC)
- …Number** R3698 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... to solve requests. **Job Description** We are looking for a bilingual customer service -oriented ** Service Desk Analyst ** to provide Level 1 technical… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Carrington (Washington, DC)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- Business Analyst (DOT IT Functional Analyst Lead) Salary $73,957.00 - $119,492.00 Annually Location Anne Arundel County Job Type Full Time Remote Employment ... + Benefits + Questions Description (OPEN RECRUITMENT ) State Highway Administration Business Analyst (DOT IT Functional Analyst Lead) Grade 19 (0703) SP# 2… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks serve to provide… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks serve to provide… more
- Axxum Technologies (Washington, DC)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- American Institutes for Research (Washington, DC)
- …Information Technology (IT) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid role bridging ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...experience leading or managing an IT Helpdesk or IT Service Desk . + Knowledge of contemporary information… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …(ie on-site support). * Will work with customers to coordinate the provision of Service Desk services and Monitoring services. * Meet with the customer to ... Required:** None **Job Family:** Functional Experts **Skills:** Analytical Thinking,Communication,Customer Service **Experience:** 8 + years of related experience **US… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer ... current state of IT services and support ongoing continual service improvement. Key focus areas for this role involve...various IT support systems such as ServiceNow/Remedy, SCCM, Help Desk ACD data, Active Directory, and various computing end… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- (ISC)2 (Alexandria, VA)
- … service improvement efforts, updates to documentation and the development of Service Desk support processes. + Provide technical support for special events ... a rapport and build trust with stakeholders over time by delivering high-quality service outcomes. The Enterprise Support Analyst must also understand and work… more
- CGI Technologies and Solutions, Inc. (Newington, VA)
- …IT operations and reports to the SITS. Responsibilities include compiling service desk reports, managing device inventory spreadsheets, facilitating ... **Management Analyst III (ERF/JCSU) - Top Secret Clearance Required**...Tracks various communications channels. * Proficient in Manage Engine service desk application. Hourly Rate: $35.64/hour CGI… more
- OCT Consulting, LLC (Washington, DC)
- Journeyman Workforce Analyst (15.18) OCT Consulting, LLC is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to ... Duties OCT currently has an opening for Journeyman Workforce Analyst to work with our federal client, the US...Support Directorate (ASD) Lead as well as the Customer Service Support Project Manager. This position is contingent upon… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... supports NAVSEA and the US AUKUS program. The Military Analyst will support the efforts and actions of the...the Defense Security Assistance Management System (DSAMS). + FMS Desk Officer experience at the Defense Security Cooperation Agency… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking an experienced Navy HM&E System Sustainment Analyst to support NAVSEA PMS 443 in Washington, DC. The Analyst will develop and ... logistics specialist or machinist mate with 3M expertise. Typical Responsibilities: The Analyst 's responsibilities may include (but are not limited to): + Work with… more