- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- General Dynamics Information Technology (Mclean, VA)
- …SKILLS AND DEMONSTRATED EXPERIENCE: + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks ... Specialist joining our team to provide Tier one and two mission IT support for all IT -related issues and requirements supporting IT services and… more
- TAD PGS, Inc. (Laurel, MD)
- …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support… more
- General Dynamics Information Technology (Arlington, VA)
- …**How the Mobility/Service Desk Specialist will make an impact:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ... Secret **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Operations, IT Help Desk,ITIL Service Desk, IT Service Desk...centered Service Desk Specialist to provide timely and professional Tier I-II support to users. To be… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support ...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you.... + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... IT environment. This role involves managing day-to-day ...Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for… more
- MindPoint Group (Washington, DC)
- …+ And more! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and ... Incident Response Analyst ( Tier 2 ) - Clearance Required -...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- MindPoint Group (Washington, DC)
- …and development **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, ... Incident Response ( Tier 2 ) - Clearance Required -...cybersecurity advisors to key government and commercial decision-makers and support security operations for some of the most security-conscious… more
- BAE Systems (Lorton, VA)
- …a very unique program. The primary responsibility of this role is to provide onsite Tier 2 technical support to 300 network users between the hours ... exhibit strong attention to detail + Be able to support multiple projects in unison + Maintain flexibility and...be available based on position level and/or job specifics. ** Tier 2 Systems Administrator** **101573BR** EEO Career… more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Deputy Tier 1 Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... Local * * * CACI is seeking a Deputy Tier 1 Manager (NOSC) to join our Network Operations...requests are implemented for optimal uptime, customer service, and support to meet/exceed service level agreements (SLAs). + Supervise… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- CACI International (Hanover, MD)
- …and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform account ... ServiceNow System Administrator ( Tier 1/ 2 ) Job Category: Information Technology...the enterprise. **More about the role** : + Provide support for implementation, troubleshooting and maintenance of IT… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and ... Program Manager ( Tier 2 /3 O&M) Job Category: Project...service delivery process and procedures, recommending customer service and IT process support enhancements, ensuring all services… more
- CACI International (Springfield, VA)
- …stand-down. + Conduct Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, ... The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR Help ... supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in...security clearance. + Minimum three (3) years of overall IT experience, and at least two ( 2 )… more
- Leidos (Rockville, MD)
- …Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance ... currently has an opening for a Help Desk Analyst ( Tier 1). This is an exciting opportunity to use...to telephone calls, email and personnel requests for technical support . + Documents, tracks and monitors the problem to… more
- Farfield Systems (Fort Meade, MD)
- …on building a Team where each employee is a valued member. Farfield provides support to multiple agencies across the United States Government in many locations. That ... (Monday thru Friday 10am-6pm) Responds to internal and external IT Service Requests for IT service on...additional years). In addition, position requires a minimum of 2 years of experience with background in Microsoft Office… more