- Fotona (Irving, TX)
- …to R&D, unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in ... Irving, Texas. The Service Desk Agent will be a key...Irving, Texas. The Service Desk Agent will be a key team player of...providing support for our customers around the US. The Service Desk Agent will receive, screen, respond… more
- Insight Global (Farmers Branch, TX)
- …a customer-first mindset when interacting with all end users. This role will report to Service Desk Supervisor What will you do? Day to day technical and ... Diploma or equivalent. 3 to 5 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative Experience supporting Apple… more
- Insight Global (Lewisville, TX)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2 years experience working in service desk An associate degree in Computer Science ... service experience to all users at all our locations. .Knowledge of Service Desk Plus is desired. null We are a company committed to creating diverse and… more
- WestRock Company (Irving, TX)
- …Duties \u2022 Deliver day-to-day activities for Incident Management, Request Management, Service Desk processes, while following the documentation available to ... support these activities \u2022 Collaborate with service analysts across all GIS functions to meet and...GIS functions to meet and where possible exceed agreed Service Level Agreements (SLAs) \u2022 Complete relevant training on… more
- CVS Health (Farmers Branch, TX)
- …+ High School Diploma or equivalent. + 3 years of successful work with Service Desk or HelpDesk Support + Experience supporting Apple iOS and iPad ... Proven analytical and problem-solving abilities + Experience with Help Desk ticketing systems + Strong customer service ...Help Desk ticketing systems + Strong customer service skills (Written and verbal) **Anticipated Weekly Hours** 40… more
- Omni Hotels (Fort Worth, TX)
- …many arrivals and departures within a short period of time + Previous customer service experience + Previous hotel front desk experience is strongly preferred + ... The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture,… more
- TEKsystems (Southlake, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have...Active Directory, Remote Tools, and MS Office Skills Help desk support, Help desk , Troubleshooting, Chat Support,… more
- DriveTime (Dallas, TX)
- …an IT Support Specialist II, you will be a key part of our Enterprise Service Desk providing day-to-day IT technical support to employees across the DriveTime ... family of companies. The Service Desk is the face of IT, ensuring end users' technical difficulties are resolved in a timely manner to prevent downtime. As an IT… more
- BMO Financial Group (Irving, TX)
- …offline), and security, while meeting service level agreements. Provides the Help/ Service Desk support, as well as coordinates and facilitates Incident ... Monitors, restores service , changes, supports, and handles day-to-day activities 7/24/365...the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors… more
- Mass Markets (Dallas, TX)
- …are looking for customer service representatives to support inbound customer service , help desk , and back-office processing for commercial and public sector ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS...problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. Schedules vary by site… more
- Mass Markets (Dallas, TX)
- …looking for customer service representatives to support inbound customer service , help desk , and back-office processing representatives for commercial and ... SERVICE REPRESENTATIVE (FULL-TIME) We are...IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role… more
- Mass Markets (Dallas, TX)
- …looking for Customer Service Representatives to support inbound customer service , help desk , and back-office processing representatives for commercial and ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS...the job. - POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you… more
- American Airlines (Dallas, TX)
- …& Service Management** + Oversee Application Support, IT Helpdesk, and Service Desk operations to ensure high availability, performance, and end-user ... support + Hands-on experience with cybersecurity tools, IT operations platforms, and service desk management software + Demonstrated experience in leading… more
- TEKsystems (Coppell, TX)
- …AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience...working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience… more
- Toyota (Plano, TX)
- …and support audits. Team & Tool Management: + Partner with ITSM process owners, service desk staff, and analysts to manage the ITSM platform (eg, ServiceNow), ... team is seeking a skilled IT Governance Analyst (ITSM) to lead IT Service Management initiatives within a regulated financial services environment. The IT Governance… more
- NTT DATA North America (Plano, TX)
- …/ Scrum principles. Primary Job Responsibilities: + Build out and customize the IT Service Desk Service Operations Workspace. + Attend daily stand-up ... method for both Server & Client-side scripting. + Knowledge of Service Portal and how to create Service Portal widgets + pages. + Knowledge of Angular Modules. +… more
- Ross Stores, Inc. (Dallas, TX)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... all Associates understand and can execute emergency operating procedures\. **Customer Service :** * Treats all Customers, Associates, and other leaders with respect\.… more
- Ross Stores, Inc. (Carrollton, TX)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... Customers\. + Assists in the facilitation of monthly safety meetings\. **Customer Service :** + Treats all Customers, Associates, and other leaders with respect\. +… more
- Ross Stores, Inc. (Grand Prairie, TX)
- …Associates in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. + **Personal and Store ... Customers\. - Assists in the facilitation of monthly safety meetings\. + **Customer Service ** + Treats all Customers, Associates, and other leaders with respect\. +… more
- Fox Rothschild LLP (Dallas, TX)
- …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... to all attorneys and staff to ensure high-level customer service standards are met. **Please note that the required...identification information and nature of problem or issues in Service Now system. + Access knowledge bases and resources… more