- Wells Fargo (Irving, TX)
- …This person will build the conversational experience for our new Wells Fargo Voice Self - Service platform, using the latest AI techniques including Google ... contact center experiences + Proven use cases that include the creation of self - service voice flows including complex product and customer needs + Experience… more
- JPMorgan Chase (Plano, TX)
- …across systems. + Leverages NLP/NLU and contextual awareness to create intelligent, conversational self - service journeys across channels. + Partners with ... complex technical items within your domain of expertise + Strong leadership focused on self - service , IVR, conversational AI, or contact center platforms in… more
- Amazon (Dallas, TX)
- …agent assist or next best action) to answer questions or drive self - service experiences, including architecture design, model selection and integration, prompt ... (IVR or chat) solutions using at least one major conversational AI framework (eg, Rasa, Dialogflow, Lex, or Azure...AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment… more