- Rubrik (Morrisville, NC)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Nutanix (Raleigh, NC)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships ... **About the Team** At Nutanix, you would be joining the FEDERAL Customer Experience team, a group dedicated to driving adoption and ensuring customer… more
- Nutanix (Durham, NC)
- …roles, such as Technical Account Manager , Support Engineer, or Technical Customer Experience Manager + Understanding of data center infrastructure ... where you will play a pivotal role in optimizing customer experience and accelerating the time to...team-specific guidance and norms will be provided by your manager . The pay range for this position at commencement… more
- Nutanix (Durham, NC)
- …Heart.** **The Opportunity** Are you a strategic leader with a passion for enhancing customer experience and a proven track record in building successful teams? ... excited to join a dynamic team at Nutanix that is dedicated to transforming customer experience under the guidance of experienced leadership and with the… more
- Humana (Raleigh, NC)
- …the CenterWell's digital roadmap, representing the needs of the overall patient, member, or customer experience . The Product Manager must be a self-started ... conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works...Bachelor's degree + A minimum of five years of experience in digital customer experience … more
- DXC Technology (Raleigh, NC)
- …** Manager , Project Management** is a strategic and operational leader within the Customer Experience Voice of the Customer (VoC) team. This individual ... with strategic goals and customer -focused outcomes. Partner with the Customer Experience Senior Director to prepare teams for leadership reviews and key… more
- Broadcom (Durham, NC)
- …technology solutions that meet our customers' business needs while delivering a superior customer experience . The Senior Project Manager position requires ... Organization (PSO) is looking for an experienced & motivated Senior Project Manager with a specialization in customer -facing projects on the Applications… more
- Cisco (Research Triangle Park, NC)
- …our continued rapid category market share growth. As part of our customer experience solution offering in our market-leading collaboration portfolio, Webex ... field * B2B SaaS / software career experience and direct experience in customer experience / contact center software or a closely adjacent product… more
- Dodge Construction Network (Raleigh, NC)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- MetLife (Cary, NC)
- …AEM include Adobe Analytics, Adobe Campaign, Customer Data Platform, Marketo, Adobe Experience Manager (DAM), Adobe Experience Manager Forms, Adobe ... for scale - Author and publish content within Adobe Experience Manager (AEM) on occasion; provide technical...customer -first mindset . Bachelor's degree or related military experience What Can Give You an Edge (Additional Skills)… more
- Honeywell (Raleigh, NC)
- …implement strategies to optimize the customer journey. You will report directly to our Customer Experience Manager and you'll work out of our Raleigh, NC ... role, you will have a significant impact on enhancing the overall customer experience and ensuring that our customers receive world-class service and support.… more
- Fujifilm (Raleigh, NC)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Aaron's Inc (Raleigh, NC)
- ** Customer Accounts Manager ** **Hiring Range Minimum to Maximum: $15.00 - $15.75** **_This position is also eligible for incentive pay based on performance._** ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Rocket Software (Raleigh, NC)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Celonis (Raleigh, NC)
- …support OLAs. As a Support Delivery Manager , you will ensure a phenomenal Customer and Partner Experience (CSAT) for support incidents. This will foster a ... be based in Raleigh, USA. **The Role:** As a Customer Support Delivery Manager , you will be...delivery excellence in a similar, outlining positive impact on Customer experience + Proven leadership skills within… more
- American Express (Raleigh, NC)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team...of humor + Minimum 3-5 years of relevant work experience **Qualifications** Salary Range: $80,000.00 to $155,000.00 annually bonus… more
- FranklinCovey (Raleigh, NC)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- Cypress Creek Renewables (Durham, NC)
- Customer Service Manager at Cypress Creek...(or equivalent experience ). + 3+ years of experience in customer service, operations, or a ... will join us. Position Overview We are seeking a detail-oriented and client-focused Customer Service Manager (CSM) to oversee day-to-day client support and… more
- WM (Raleigh, NC)
- **Job Summary** The Customer Service Manager III has overall responsibility for the Customer Service Center's operations.This team is responsible for driving ... B. Knowledge, Skills, Abilities or Other Requirements: Call center or customer service experience and supervisory/management skills required Strong knowledge… more