- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Indigo IT, LLC (Durham, NC)
- …best practices for optimal and efficient customer service. JOB RESPONSIBILITIES: + Provide Tier 1 service desk support for moderately complex technical ... the capabilities of the service desk , escalate the help desk ticket to the appropriate Tier 2 or Tier 3 work center for resolution. + Ensure proper… more
- GovCIO (Raleigh, NC)
- …to this job (https://careers-govcio.icims.com/jobs/4551/service- desk -administrator-%28journeyman%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service...Responds to user requests via phone and email. Escalates tier 2 and tier 3 issues to… more
- Cayuse Holdings (Raleigh, NC)
- …to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact ... - USD $36.25 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1695/journeyman-computer-user-support-specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Location** _US-_ **ID** _102562_ **Category** _Information… more
- Bandwidth (Raleigh, NC)
- …up, configure printers, scanners and other peripherals + Document issue resolution using the help desk ticketing system + Maintain and track inventory of all ... center platforms, apps, and software. We transform interactions for top- tier orgs-and we do it on a global scale....needed What You Need: + Bachelor's Degree required. + 1 + year of experience with setup, configuration, troubleshooting of… more
- SHI (Raleigh, NC)
- …timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17259/asg-managed-services-engineer/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336032949) **Need help finding the right job?**… more