- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- General Dynamics Information Technology (Offutt AFB, NE)
- … to customers through the performance of a dedicated focus on quality assurance for customer service and information accuracy. This individual will ... Generate reports and metrics related to service desk performance, quality assurance findings, and customer satisfaction. + Participate in audits,… more
- Deloitte (Omaha, NE)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Cardinal Health (Lincoln, NE)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Continental (Lincoln, NE)
- …/ quality rejections, and support improvement programs (projects) to improve product quality and customer satisfaction + Timely response to customers on ... offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on… more
- Vontier (Lincoln, NE)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (Omaha, NE)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- The Greenbrier Companies, Inc. (Omaha, NE)
- …performed to minimize inventory variances. This position will work closely with Production, Quality Assurance , Customer Service , and external vendors. ... our global workforce through our unwavering attention to Safety, Quality , Respect for People and Customer Satisfaction....to Safety, Quality , Respect for People and Customer Satisfaction. Our IDEAL commitment is rooted in these… more
- CVS Health (Papillion, NE)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Lincoln, NE)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CVS Health (Omaha, NE)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Omaha Children's Hospital (Omaha, NE)
- …with Inventory Control Clerks to establish par levels and audits units periodically for quality assurance . * Trains and/or oversees the training of employees on ... avoid overtime within the department. * Ensures compliance with quality assurance , safety practices, policies and record...of food forecasting and cost control + Knowledge of service recovery and customer skills + Knowledge… more
- Prime Therapeutics (Lincoln, NE)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Cardinal Health (Lincoln, NE)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Omaha Children's Hospital (Omaha, NE)
- …problems/opportunities, determine solutions, and measure results. + Ensures compliance with quality assurance , safety practices, policies, regulatory, and legal ... + Demonstrated skills in data analysis, problem solving, interpersonal, team building and customer service . + Ability to work independently and to work under… more
- Pearson (Lincoln, NE)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- UIC Government Services and the Bowhead Family of Companies (Omaha, NE)
- …the contract will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test ... + Session Initiation Protocol (SIP) trunking + Voice and video network architecture + Quality of Service (QoS) and Quality of Experience (QoE) management… more
- Omaha Children's Hospital (Omaha, NE)
- …outcomes that meet and/or exceed national standards + Ensures compliance with quality assurance , safety practices, policies, regulatory, and legal requirements + ... quality clinical care. Has accountability for budget, clinical, quality , service , and performance goals as well...and evaluate services + Promotes both internal and external customer service through the development and implementation… more
- Fujifilm (Lincoln, NE)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist ... in driving all aspects of customer support related issues, and problems, requiring escalation or...of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …with end users to provide assistance and guidance + Support with knowledge management, quality assurance , reporting insights, as needed + Attains a minimum of ... in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket… more