- Baltimore City Community College (Baltimore, MD)
- …with current trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves ... IT Helpdesk problem calls for campus, administrative, and off-campus instructional...II to setup and configure computers. + Assist Audio/Visual Specialist by delivering smart stations to classrooms. Troubleshoot remote… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...and improve services. + Review and recommend revisions to IT policy and procedures. + Setup and troubleshoot mobile… more
- IT Concepts (Woodlawn, MD)
- …individuals to join our team. IT Concepts is looking for a Helpdesk Specialist to support the Social Security Administration (SSA) Office of Acquisition ... Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven...message. + Elevate unanswered questions that come into the helpdesk that are not in reference to SSASy to… more
- MAG (Hanover, MD)
- **Position Summary** MAG Aerospace is seeking an experienced IT Specialist to support as a System Administrator for multiple DoD guest systems at various ... Performs tier 1 support to end users, examples include + Creating and responding to helpdesk tickets, Process new users + Helping and teaching new users how to setup… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting ... Family:** Help Desk **Skills:** Computer Repairs,Help Desk Support,Information Technology ( IT ),Remote Support,Troubleshooting Hardware **Certifications:** None - None **Experience:** 3… more
- Johns Hopkins University (Baltimore, MD)
- …data analysis to evaluate the effectiveness of instructional technology, helpdesk support services, and resources. + Explore current instructional technology ... of AAP's adoption of Canvas and instructional technologies. + Collaborate with JHU IT and third-party instructional technology vendors to oversee and manage AAP and… more