- TEKsystems (Cedar Rapids, IA)
- There's currently a ISP Support Technician (Level 1 Support) opportunity available with a company located in Iowa. This opportunity can be 100% remote, but the ... 3. Troubleshoot connection issues Job Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role… more
- TEKsystems (Cedar Rapids, IA)
- …Alabama, or Raleigh, North Carolina. Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role ... involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. + Respond to and resolve a high volume of initial IT support requests via phone, email, or chat,… more
- TEKsystems (Cedar Rapids, IA)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and ... software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. * Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software… more
- TEKsystems (Cedar Rapids, IA)
- The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software ... problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. * Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software… more
- TEKsystems (Cedar Rapids, IA)
- Position Overview The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting ... hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Key Responsibilities + Respond to and resolve a high volume of IT support requests via phone, email, or chat, including… more