- ManpowerGroup (Fremont, MI)
- Our client, a leader in the nutrition industry, is seeking a Contact Center Customer Service Coordinator to join their team. As a Contact Center ... will have strong communication skills, problem-solving abilities, and excellent customer service skills which will align successfully...in a fast-paced environment and support a 24/7 engagement center . **What's in it for me?** + Opportunity to… more
- Peckham, Inc. (Grand Rapids, MI)
- … Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls ... to all Peckham policies and procedures + Supervise the service center representative team by helping with...sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Grand Rapids, MI… more
- Adecco US, Inc. (Fremont, MI)
- … Service , Call Center jobs for our client in Fremont, MI. As a Coordinator, Contact Center Customer Service , you will serve as the voice of the ... and verification of job proficiency. Click Apply Now to be considered for these Customer Service - Call Center jobs in Fremont, MI. **Pay Details:** $14.93… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- … skills and the ability to articulate and explain information clearly. + Previous customer service or call center experience preferred. + Excellent telephone ... 9:00A-6:00P MWRF/Sat 10:00A-4:00P GENERAL FUNCTION: Handles telephone calls providing outstanding customer service . By using job knowledge and the information… more
- TEKsystems (Grand Rapids, MI)
- …support of any issues within functional area of responsibility. * Provide world class customer service to all customers and vendors. * Provide peer to peer ... and self motivated. * Install various network cabling infrastructure in a data center environment including but not limited to structured cabling (CAT 3/CAT 5/CAT 6… more
- Corewell Health (Grand Rapids, MI)
- …in the overall building management program to provide high quality, cost effective service with a high emphasis on customer satisfaction. Essential Functions + ... Wednesday, Friday, Saturday. Serves as the primary point of contact for the receipt, triage, distribution, and management of...Communicates and collaborates with the Supervisor, customer , and other trades and sub-contractors to ensure quality,… more
- Molina Healthcare (Grand Rapids, MI)
- …Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... process improvement and retention. * Consistent delivery of excellent customer service and First Call Resolution. *...the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively… more
- Molina Healthcare (Grand Rapids, MI)
- …Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively...EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced,… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …and third-party vendor services to assist in interpreting data to achieve customer contact using Spanish and English languages. + Successfully completes ... and Spanish languages. + Minimum two year of collections, customer service , sales or customer ... needs. + Ability to work in a call center environment + Strong mathematical and analytical skills +… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …statements, applications, and third-party vendor services for the purpose of improving customer contact and overall account resolution + Employ conflict ... the Fifth Third Quality Assurance Procedure and providing outstanding customer service + Multi-task and work independently...management skills + Ability to work in a Call Center environment + Basic mathematical and analytical skills +… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …ABILITIES REQUIRED: + High school diploma or equivalent. + Minimum one-year collections, customer service , sales, or customer solutions advocacy experience ... sponsorship. GENERAL FUNCTION: Under moderate supervision in a fast-paced call center environment, proposes solutions and documents accounts in accordance with… more
- Old Dominion Freight Line (Kentwood, MI)
- … service centers and customer facilities or work sites within the service center 's geographic area. They sort, handle, load, and/or unload freight at ... the timely and safe delivery of freight between our service centers and customer locations. The ideal...tools and supplies (eg pallets, straps, rope). + Frequent contact with service center personnel;… more
- Corewell Health (Kentwood, MI)
- …experience in customer -facing service on phone or face to face; customer service , high volume call center , medical billing, insurance environment ... Medical Office Building - 4600 Breton Rd - Kentwood Department Name Patient Access Service Center - Endoscopy Employment Type Full time Shift Day (United States… more
- Signet Jewelers (Grand Rapids, MI)
- …(https://www.signetjewelers.com/careers/) to link to our careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career or ... and experienced Jewelers to join our Field Design & Service Center Teams! Whether you are just...level + Excellent organizational skills & detail orientation + Customer service minded individuals with a high… more
- Fifth Third Bank, NA (Wyoming, MI)
- …a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business ... abiding to established guidelines and procedures. * Assist in training newly hired Customer Service Representative Referrals: * During customer interactions… more
- DHL Express, Inc. (Grand Rapids, MI)
- …Service Agent** . Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and delivery ... security, regulatory, and company policies. **Key Responsibilities:** + Provides customer service , sales and operational support for... service , sales and operational support for the Service Center + Answers phone and greets… more
- Corewell Health (Fremont, MI)
- …+ Communicate with customers and coworkers in order to ensure the highest level of service and customer experience. + May teach individual one on one classes ... problems (No excuses or blames apologizes for their dissatisfaction; acknowledges customer 's feelings). Learns about/from service problems (Listens; Talks;… more
- Signet Jewelers (Grand Rapids, MI)
- …(https://www.signetjewelers.com/careers/) to link to our careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career or ... entry-level Jeweler Apprentices to join our Field Design & Service Center Teams! As you begin your...ground up, this will entail full administrative responsibilities, including customer service , interacting with both our stores… more
- Kelly Services (Grand Rapids, MI)
- …and GD&T. + Specific knowledge of AS 9100 standards. + Communication skills to customer contact standards. + Ability to read/write English + Ability to perform ... AQ team and manufacturing. Investigate, problem solve and answer customer quality concerns. + Coordinate, and upon conclusion close...you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to… more
- Walgreens (Wyoming, MI)
- …and answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... Business Performance Management + Analyzes performance data including pharmacy financials, customer service , and inventory. Manages pharmacy asset protection… more