- R1 RCM (Madison Heights, MI)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- Stryker (Detroit, MI)
- **Associate Field Service Representative - Transport** As an Associate Field Service Representative , you will play a key role in supporting a designated ... etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships + Work… more
- McLaren Health Care (Pontiac, MI)
- …_Required:_ + High School Diploma or equivalent required. * 5 years of Patient Access, Customer Service or Medical Billing work experience ... **Position Summary:** The Senior Patient Access Representative is responsible for...policies, and procedures of McLaren Health Care. * Provides service excellence standards: o Responds promptly, professionally, and courteously… more
- McLaren Health Care (Clinton Township, MI)
- …or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel ... **Position Summary** : Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments.… more
- Trinity Health (Pontiac, MI)
- …use of the telephone and enter data into an on-line computer terminal. Excellent customer service orientation skills necessary in order to deal effectively with ... of patient records and information at all times. 13 Utilizes excellent customer service and telephone courtesy skills in all interactions with customers. 14… more
- McLaren Health Care (Shelby Township, MI)
- …tasks associated with specific assignments. Specific job responsibilities will be in customer service , collections, cash posting, billing, etc. as assigned by ... and outpatients treated in the hospital and clinic, on behalf of the patient , within insurance time filing limits. + Interprets third party requirements and… more
- McLaren Health Care (Shelby Township, MI)
- …**_Required:_** + High school diploma or equivalent + 1-year experience in a customer service role or health care industry. **_Preferred:_** + 2-years previous ... **Position Summary:** Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms… more
- McLaren Health Care (Clarkston, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a… more
- Henry Ford Health System (Wyandotte, MI)
- …of Microsoft Office products. + Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, ... general supervision, follows standard operating procedures and protocols for all patient registration activities including patient reception, face-to-face check… more
- McLaren Health Care (Mount Clemens, MI)
- …_Required:_ + High school diploma or equivalent required + 1-year experience in a customer service role or health care industry. _Preferred:_ + Working knowledge ... **Dept:** ** Patient Access** **Hours per pay period: 80** **Schedule:...**Schedule: 2p-1030p** **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the … more
- Trinity Health (Farmington Hills, MI)
- …9:30 am to 6:00 pm (EDT) - Monday thru Friday Performs day- to- day customer service activities within the hospital revenue operations of an assigned Patient ... Business Services (PBS) location. Serves as part of a Customer Service team at an assigned PBS location responsible for ensuring excellent customer … more
- Henry Ford Health System (Southfield, MI)
- …cumulative job specific experience required + Experience in healthcare/insurance, oncology, and/or patient -focused customer service preferred. + Ability to ... multitask and perform in a high-paced environment required. Additional Information + Organization: Henry Ford Health St. John Hospital + Shift: Day Job + Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities,… more
- Henry Ford Health System (Rochester, MI)
- …and or Acute hospital desk clerk experience preferred. Computer, telephone and customer service skill preferred. Additional Information + Organization: Henry ... Coordinates the daily operations of assigned area(s). Responsibilities: Coordinates patient access activities, such as registration, billing, and scheduling.|… more
- Henry Ford Health System (Clinton Township, MI)
- …needs. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate ... Clinic Service Representative - Cardiovascular Medicine -...an organizational culture committed to the highest degree of service excellence standards to all customer groups.… more
- Henry Ford Health System (Sterling Heights, MI)
- …+ Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate ... contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. EDUCATION AND EXPERIENCE… more
- IQVIA (Detroit, MI)
- …and influence key discussions with Staff. + Focused on providing a high level of customer support and service with a sense of urgency. + Experience developing ... and maintaining customer relationships. + Experience maintaining accurate records of all...and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at… more
- Tenet Healthcare (Detroit, MI)
- …all personnel and accounts. 13. Performs duties of professional service representative as necessary to maintain uninterrupted customer service . ... and full service outreach infrastructure which includes patient service centers, remote ambulatory laboratories, marketing...related sciences preferred. 2. One to two years of customer service experience or related field. 3.… more
- McLaren Health Care (Southfield, MI)
- …appropriately. _Required:_ * _High School Diploma or GED_ _ * _ _Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ ... **Position Summary:** **The role of the Call Center Representative is to manage incoming and outgoing calls...or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve inquiries during the… more
- IQVIA (Detroit, MI)
- …and the market. + Has very limited authority/opportunity to set and negotiate product/ service terms. + Relies on manager to provide planning and manage resources. + ... Demonstrated impactful presentation skills. + Experience developing and maintaining customer relationships. + Experience with Salesforce, Veeva preferred. + Ability… more
- Molina Healthcare (Warren, MI)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... pharmacy services (such as, therapeutic drug monitoring, drug regimen review, patient education, and medical staff interaction), and oversight (establishing and… more