- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service-Disabled ... position supports the Defense Health Agency (DHA) inTransition Support Services Program as a Program Manager . The inTransition program offers 24/7… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …will The Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- CoreSite (Reston, VA)
- …site uptime, compliance audits, team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing financial ... infrastructure while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As...Center Operations is responsible for implementing the Data Center Operations Program at his or her… more
- Eliassen Group (Washington, DC)
- **Project Manager (Implementation & Deployment for Contact Center Solutions)** **Anywhere** **Type:** Permanent **Category:** Program /Project Management ... would be beneficial + Experience leading projects relating to Unified Communications, Contact Center , Call Center , IVR, UCaaS, CCaaS (preferred) + Project… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...and supervisory competence preceding employment with the Military OneSource Program . **Other Job Specific Skills** + Must be a… more
- PNC (Reston, VA)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Bank organization, you will be based ... service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- ICF (Fairfax, VA)
- …ICF is currently seeking an **Assistant Project Manager with experience in a call center in a social services or health care** environment. The candidate ... of the leadership team for a national call - center project. As the Assistant Project Manager ,...expertise, quality management, risk management, and critical project and program management skills ideally in a federal contracting environment.… more
- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... fire life safety systems. + Completion of CoreSite's Data Center Operations Qualification Program to the tier...of junior staff. + Work with the site Data Center Manager to track and complete an… more
- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Next Generation Desktop Program Manager ** **Category:** Project Management **Main location:** United States, Virginia, Fairfax **Position ID:** J0425-0109 ... . **Position Description:** CGI Federal is seeking an experienced Program Manager to lead the Department of...with all existing operational NGD environments at each contact center and the NGD hosting vendor to support 24/7/365… more
- TekSynap (Arlington, VA)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates....+ Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365… more
- TekSynap (Arlington, VA)
- …for VIP support, special events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD) policies ... and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution...and ensure proper asset management practices. + Support the Program Manager in providing guidance and direction… more
- Amazon (Herndon, VA)
- …and overseeing Amazon's National Industrial Security Program (NISP). As a Security Program Manager supporting the AWS NISP, you will join a team of ... of government security programs, processes, and requirements. As a Security Program Manager , responsible for directing industrial security-related activities,… more
- Compass Group, North America (Washington, DC)
- Crothall Healthcare Salary: $85,000.00 to $100,000.00 Facilities Program Manager - MedStar MGUH - Washington, DC Crothall Healthcare is a Compass One Company ... and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary TJob Summary:The Program Manager will be responsible for supporting the Facilities Management… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and permanent job with HII-MT. Objective The Skillbridge intern will train as a Program Manager within the HII Mission Technologies, reporting to a designated ... Mission Technologies Program Manager , with the primary goal of...roles and responsibilities of working in an Intelligence Operations Center environment. A secondary goal is to achieve a… more
- Steampunk (Arlington, VA)
- **Overview** Steampunk is seeking an experienced ** Program Manager ** . We seek experienced professionals who have incorporated Human Centered Design into the ... - effecting positive change. **Contributions** We are looking for an experienced ** Program Manager ** to join us in delivering innovative technology solutions… more
- Amazon (Chantilly, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... mechanical equipment - Technical writing to support change management program - Monitor daily work requests and manage to...maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain,… more
- Amazon (Arlington, VA)
- …partners better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead WFM related projects related to our back end/front ... end systems and tools. The WFM Program Manager will partner closely with matrix...to ensure successful change management process implementation - Provide on- call support which will require some nights and weekends.… more
- Amazon (Manassas, VA)
- …equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and ... operations of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so… more