- GovCIO (Fairfax, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding desk-side ... warranties, and related documentation. **Qualifications** + High School with 3 - 6 years IT customer support (or commensurate experience) + Secret clearance… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding desk-side ... workstations and associated equipment. **Qualifications** + High School with 3 - 6 years IT customer support (or commensurate experience) + Secret clearance… more
- KBR (Chantilly, VA)
- Title: MISS: IT Customer Support Analyst...an Employee Support Program and more. We support career advancement through professional training and ... renovations, construction, and medical services. Job Summary As an IT Customer Support Analyst ,...+ Must have completed advanced training in Microsoft Office Professional software Word, Excel, PowerPoint, Outlook, Access and Internet… more
- IT Concepts (Washington, DC)
- …operation and user satisfaction. + Assist in delivering remote and desk-side technical support , responding to IT support tickets, and performing diagnostic ... and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support ...VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated ... employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support...a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution.… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated ... employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support...a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution.… more
- Amazon (Herndon, VA)
- …and uninterrupted. Amazon's ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our ... challenges and helping people? Do you thrive in a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of… more
- CoStar Realty Information, Inc. (Arlington, VA)
- Tier 2 IT Support Specialist- Arlington, VA Job Description **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential ... edge in real estate. We are seeking an experienced IT Support Specialist to join our dynamic...high-priority tasks in a fast-paced environment, ensuring timely and professional support at all times. This position… more
- Quality Technology Services, LLC (Ashburn, VA)
- …makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The **Enterprise IT Support Engineer I -** **A/V** is responsible for ... of the QTS organization. This role will ideally also support any IT or technical computer needs,...this position is required by law due to federal customer contracts **PREFERRED QUALIFICATIONS** + Professional certifications… more
- ICF (Reston, VA)
- Description ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's ... IT Support Specialists provide mid-level analysis and...Service Manager, Remedy, or ServiceNow. + Experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent,… more
- Kratos Defense & Security Solutions, Inc. (Herndon, VA)
- …and implements standard operating procedures and customer service guidelines relating to IT support . Roles can have an internal or external client focus. May ... Job Descriptions: Kratos is looking for an IT Support Specialist 2 onsite at...timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. Provides case status updates… more
- Lockheed Martin (Arlington, VA)
- …our IT team, you will provide high\-level IT support to Lockheed Martin's Executives, customer engagement environments, demonstrations, and ... leveraging your expertise in IT infrastructure, collaboration services, and customer engagement support \. You will contribute to information technology … more
- Arena Technical Resources, LLC (Washington, DC)
- …able to effectively use the firm's IT systems and provide high-quality customer service. - Handling escalated support requests including working with other ... to ensure that they are able to provide high-quality customer service to the firm's staff and clients. -...that the service desk is able to provide effective support for all IT systems and services.… more
- General Dynamics Information Technology (Springfield, VA)
- …software that are required to develop, test, deliver, monitor, control, purchase, or support IT services necessary to operate the entire Enterprise. * Ensures ... (Sec+) * Experience with providing leadership and team management in enterprise IT support environments within mission critical networks, specifically with… more
- Noblis (Washington, DC)
- …MS; Bath, ME; Norfolk, VA, and San Diego, CA. Responsibilities include: + Manage IT and NTCSS support staff at each site. + Provide system administration ... areas of information technology. Candidate will be responsible for providing technical support , troubleshooting issues, and implementing IT solutions to meet the… more
- General Dynamics Information Technology (Washington, DC)
- … IT Maintenance Lead, you set the foundation of our overall approach to executive IT support . You act as the first point of contact for our government client ... and exhibit the exceptional technical and customer service skills to resolve issues as quickly and...are the foundation of our overall approach to executive IT support . You act as the first… more
- Koniag Government Services (Washington, DC)
- …is seeking an IT Policy/Legislative Specialist with **KPS** and our government customer in the DC Metro area. **This position requires the candidate to be able ... plays a critical role in assisting with the interpretation and implementation of IT public policy initiatives, providing strategic support and recommendations to… more
- SAIC (Chantilly, VA)
- …and monitor/control processes. + Demonstrated ability to quickly ramp up to support customer 's needs, clearly communicate (orally and written) ideas, take ... IT hardware and software systems. + Understanding of customer needs and the realities of commercially available ...Benchmarking/metrics. + Demonstrated ability to quickly ramp up to support customer 's needs, clearly communicate (orally and… more
- SAIC (Quantico, VA)
- …effectiveness. + Maintain accountability for the strategic direction and execution of IT investments, ensuring they support the overarching mission and vision ... SAIC is seeking a Vice President, Executive Level Enterprise IT (EIT) Program Manager to lead a large, complex...be pivotal in shaping the EIT landscape, influencing high-stakes customer decisions, and propelling our mission to new heights… more
- SAIC (Reston, VA)
- …Lead to plan, direct, and manage software development projects and project personnel to support the customer 's mission. You will be directly responsible and ... and communicating project timelines for a full spectrum of important IT -focused, enterprise-wide lifecycle support . This includes DevOps, applied technology… more