- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- TekSynap (Chantilly, VA)
- … Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the ... for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on installation, adaptation, configuration… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Information Technology (IT) Support ,Microsoft Office **Experience:** 3 ... Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support ...AN IMPACT: + Providing a high level of technical support and service to our onsite and… more
- Shuvel Digital (Washington, DC)
- …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TEKsystems (Falls Church, VA)
- …is required, US Citizenship is required Description "A Service Desk Analyst ( mid ) provides Tier 1 customer support / service to all end users who ... require an interim Secret clearance at minimum" Skills Help desk , Help desk support , Customer service , Service desk , Troubleshooting, Windows… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Help Desk Specialist TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, ... service and maintaining a positive attitude. * Hardware/Software Support : Assisting with the installation, configuration, and troubleshooting of hardware and… more
- DarkStar Intelligence LLC (Washington, DC)
- …Collection Management Officer (HCMO), HUMINT Collection Managers Course (HCMC), Operations Support Officer Course (OSOC), HUMINT Desk Officer Course (HDOC), ... Mid -Level HUMINT-Enabling Instructor Position Summary DarkStar Intelligence is...Counterintelligence Polygraph (Preferred) Primary Duties and Responsibilities: + Design, support , and deliver comprehensive training in all areas of… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid -level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more
- Leidos (Washington, DC)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... **Description** In support of this exciting program Leidos is looking...largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the… more
- Amentum (Washington, DC)
- …level. A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative and ... You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and...logistics support - Provide budgetary data analysis - Leverage Microsoft… more
- SAIC (Washington, DC)
- …**Qualifications** Skills and Experience Desired: An experienced Executive-Level, Support Technologist with excellent technical and interpersonal/Customer Service ... in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware...POSSESS A HIGH SCHOOL DIPLOMA AND 3 YEARS OF DESK SIDE SUPPORT EXPERIENCE. DIPLOMA MAY BE… more
- Acclaim Technical Services (Mclean, VA)
- …DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our Mission Technology ... Division working in McLean, VA. Seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of IT support … more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
- G2 Ops, Inc. (Arlington, VA)
- …elaborate. For this opportunity, we are seeking a highly motivated, team-oriented Mid Systems Engineer, to support engineering projects across multiple domains. ... your work is secure. You will have a shiny desk at our G2 Ops office, plus the opportunity...this opportunity, we are seeking a highly motivated, team-oriented Mid MBSE Engineer, to support engineering projects… more
- TekSynap (Ashburn, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and strategic program management. Ensures… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid -level Tier II Help Desk /Asset Management Technician to begin an exciting and ... hardware following the asset management process and the end-user device depot service . + Support the management of inventory throughout the Asset life cycle for… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. + ... the team to provide helpdesk coverage during an early, mid , or late shift as needed, taking on incidents...Provides customer-centric service and support , reflected in survey data… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is excited to continue our support to the F-35 Joint Strike Fighter Program...office, supporting government offices, other contractors, and higher headquarters mid to upper-level staff. You will be part of… more
- CBRE (Washington, DC)
- …vocational training preferred. Minimum of 4+ years of related (eg Front Desk , Concierge, Hospitality, Room Management, or Customer Service ) roles preferred. ... Supervisor - Washington DC Job ID 221626 Posted 30-May-2025 Service line GWS Segment Role type Full-time Areas of...for setting department deadlines. Errors in judgment may cause mid -term impact to co-workers, supervisor, department and/or line of… more