- Raytheon (Phoenix, AZ)
- …medium-to-large sized teams to meet project budget, schedule, and performance commitmentsProvide technical leadership to employees in support of their specific ... and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay… more
- Raytheon (Phoenix, AZ)
- …as a Lead Systems Engineer or Chief Engineer on previous programs Experience in preparing customer and/or senior leadership briefings and presenting ... and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay… more
- Banner Health (Mesa, AZ)
- …our award-winning patient care. POSITION SUMMARY This position provides first level customer service focused technical support through omni-channel platforms ... you will have the opportunity to apply your unique experience and expertise in support of a...high volume of incoming, outgoing and interdepartmental interactions providing support to customers and responding to customer … more
- Concentrix (Phoenix, AZ)
- …customer relationships + 1+ year of customer service experience + Technical support experience preferred + Open availability + A high school ... Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer … more
- EDB (Phoenix, AZ)
- …efforts. **What you will bring ** + 5+ years of experience in customer -facing technical support management or equivalent experience + Bachelor's ... stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement**...product development and consulting strategies + 5+ years of experience managing technical support teams… more
- Red Hat (Phoenix, AZ)
- …schedule. What you will bring: + 5+ years of experience in a customer -facing technical support or solutions engineering role. + Proven experience ... Red Hat is seeking a Senior Technical Support Engineer with a strong...deployment, and configuration to join our Managed Cloud Services Customer Experience team. This is a US-based… more
- Rocket Software (Phoenix, AZ)
- …**Required** **Qualifications:** + At least 4-8 years of customer facing experience (database admin, technical support etc) working with Enterprise ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Cornerstone onDemand (Phoenix, AZ)
- …LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent written ... The Advanced Technical Support Specialist is responsible for...communication skills are required, including the ability to communicate technical concepts clearly and effectively. + Experience … more
- Nutanix (Phoenix, AZ)
- …with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion ... engagement and proactive support . This is a technical role that requires strong customer management...outcomes. **What You Will Bring** + 8-12 years of experience in customer -facing technical roles,… more
- Highmark Health (Phoenix, AZ)
- …and a strong collaborator, possessing proven experience with Adobe Experience Platform (AEP) and ideally Customer Journey Analytics (CJA). You ... solution alignment to enterprise goals and standards + Perform technical analysis and provide insights to support ...cycle used by our enterprise + 3 years of experience defining system architectures and exploring technical … more
- Confluent (Phoenix, AZ)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Phoenix, AZ)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Meta (Phoenix, AZ)
- …will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...11. 5+ years of experience in developer support , customer support , customer… more
- Kyndryl (Phoenix, AZ)
- …experience with at least one scripting language (Python, Ruby, etc) is a plus + Experience in post-sales, customer support , or pre-sales role is a plus ... Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult ...via email, screen sharing, and phone calls + Write technical documents and solutions guides **Your Skill Set:** +… more
- Fujifilm (Phoenix, AZ)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- AAA Northern California, Nevada & Utah (Tempe, AZ)
- …. + Six months or more of technical support or helpdesk experience (preferred). + Call center or customer facing experience (preferred). + Bilingual ... Remote troubleshooting + Ability to research, respond, and resolve customer technical issues related to alarm panels,...the call and any resolution notes + Provide basic customer support + Answer calls in the… more
- TEKsystems (Scottsdale, AZ)
- …improve knowledge and develop analytical and technical skills Skills Technical support , Customer service, Troubleshooting, networking, single sign-on, ... Video, routing and switching Top Skills Details Technical support , Customer service,Troubleshooting,networking,single sign-on,Video,routing and switching… more
- iCIMS (Phoenix, AZ)
- …internal briefings). + Hands-on experience creating content and tools that support sales, solutions consultants, and customer success teams. + Well-versed in ... to anticipate changes in the product roadmap and adapt positioning accordingly. + Develop technical sales support content to provide a deeper understanding of AI… more
- Arrow Electronics (Mesa, AZ)
- …applications. + Support enablement, training, and upskilling initiatives of our customer -facing teams + Work closely with Arrow's technical and sales teams ... areas generally and may also assist in responding to customer proposals as required. As a Technical ...to understand AI solutions and provide technical support to internal and external stakeholders.… more
- Red Hat (Phoenix, AZ)
- …as needed and ensure exceptional service experience **What You Will Bring** * Experience in a technical support , software development or engineering, or ... clear and concise documentation * Collaborate with engineering, R&D, product management, and technical support teams * Create and maintain technical … more
