- General Dynamics Information Technology (Quantico, VA)
- …Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career in enterprise IT means connecting and ... meaningful part in improving how agencies operate. Our work depends on a ** Help Desk Analyst Tier II** joining our IT Technology Development division within… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- … services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are available ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS):...workstations, virtual machines, and other critical systems in an enterprise environment. + Support account creation, password resets, account… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to...responsible for working on a team at the Service Desk . This position will handle technical support requests directly… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna, VA 22180, USA Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag ... IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise ... agencies operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our...exceptional customer service. **Key Responsibilities:** Lead, coach, and mentor Tier 1 and Tier 2 teams, fostering… more
- V2X (Springfield, VA)
- …have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team... 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related… more
- ManTech (Herndon, VA)
- …in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office applications including ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** . This… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Chenega Corporation (Washington, DC)
- …and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise environment. + Strong ... Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join...and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow, including workflow… more
- Koniag Government Services (Washington, DC)
- …colocation facilities and cloud service providers facilities. **O&M Shared Service and Help Desk Services such as:** + Provide Tier Zero (0), One (1), Two ... hardware/software, and (3) cloud services providers, and (4) HUD Help Desk TIER1 Support. This position is...Desk Services phone line in the following order: Tier Zero (0), Tier One (1), … more
- Chenega Corporation (Fort Belvoir, VA)
- … 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...to maintain top-quality customer service. + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy team meetings… more
- Parsons Corporation (Chantilly, VA)
- …activities. **"What You'll Be Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 (Service Desk ) and Tier 2 (Escalation) problem ... solve major national security challenges in the space domain? We need your help . Our team is looking for a **SysOps Engineer (** **System Administrator).** In… more
- Shuvel Digital (Vienna, VA)
- …over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile and your ... shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that operates 24/7 to...a fast-paced environment that operates 24/7 to support our enterprise . Our Service is responsible for acting as the… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking an ** Tier 2 Helpdesk Specialist** to support large-scale migration and operations on a large, high-profile DOD contract in **Fort ... Belvoir, VA.** The I3TS program provides enterprise -wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize,… more
- Leidos (Washington, DC)
- …10 and above, as well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. + Troubleshooting ... Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services & Support (HEITS) for...Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with… more
- Leidos (Arlington, VA)
- …will be part of a dynamic team to support the G2 Army MI Enterprise which provides IT repair, maintenance, operations, logistics, and engineering services to help ... secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems. **Primary Responsibilities:** + Troubleshoot and resolve common… more
- Deloitte (Arlington, VA)
- …Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside ... and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel… more
- TekSynap (Ashburn, VA)
- …eligible) + Experience: A minimum of five (5) years of experience as a Tier III senior cyber threat hunt analyst performing threat analysis, technical analysis, and ... and workstations. The SOC is responsible for the overall security of Enterprise -wide information systems and collects, investigates, and reports any suspected and… more
- TekSynap (Ashburn, VA)
- …+ Experience: Minimum of seven (7) years of experience as a Tier III senior cyber security analyst performing intelligence analysis, collection management, and ... and workstations. The SOC is responsible for the overall security of Enterprise -wide information systems and collects, investigates, and reports any suspected and… more