- IT Concepts (Falls Church, VA)
- …individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, ... strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots, or resolves… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secret **Public Trust/Other Required:** NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology ... technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work in enterprise IT...to proactively track, monitor, and improve service delivery and end user support at the DHA. **WHAT… more
- Koniag Government Services (Arlington, VA)
- …off, and more. The Support Services Management Analyst II Senior (Editorial Assistant) will provide help desk and end - user desktop services for an office ... of approximately 500 IT users operating in both an unclassified and classified environment domestically and overseas and provide highly reliable, effective, timely and secure network support and services with minimal disruption to services and customers.… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...personalized remote, and when needed, one-on-one deskside support (eg, end user support, basic end ... in the field - come join us today! The Help Desk Specialist serves as a member...escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user -authorized closure, and troubleshooting on incidents,… more
- Leidos (Washington, DC)
- **Description** Looking for an opportunity to make an impact? Leidos has an opening for an ** End User Services (EUS) Manager** on the ESA V program. ESA V is an ... The program provides a range of IT services, including help desk , desk side support,...can thrive, keep reading! **Primary Responsibilities Include:** + The End User Services Manager will be responsible… more
- Randstad US (Alexandria, VA)
- senior end user computing support engineer. + alexandria , virginia + posted september 9, 2024 **job details** summary + $30 - $34 per hour + contract + bachelor ... Mondays off. We are seeking a highly skilled Senior End User Computing (EUC) Support Engineer with...Change, Problem, Incident, and Configuration Management. + Experience with help desk systems and remote access desktop… more
- American Systems (Chantilly, VA)
- …under the supervision of the Service Desk Manager. Duties include basic computer help desk support and troubleshooting user problems. THIS IS A ... resolution or escalation of issues. + Provide basic computer help desk support of user ...and document resolutions using call tracking software. + Educate end users on appropriate system use and share technology… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. + Identifies,… more
- System One (Washington, DC)
- IT Help Desk Support **Employment Type:** Full...and deal with password issues. + Provide training to end user on using the system, hardware, ... records. + Liaise shift duties with other IT Service Desk staff and arrange handing over for coming shift(s)....Security Concepts. + Able to provide technical support to end user remotely and quickly + Able… more
- General Dynamics Information Technology (Washington, DC)
- …of experience providing end - user support services. In addition, the Help Desk Managerwill have four (4) years of experiencemanaging a large, distributed ... None **Public Trust/Other Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support,Information… more
- General Dynamics Information Technology (Quantico, VA)
- … Help Desk environment + Experience supporting ticket resolution and end user support + **Required Certifications:** Security+ CE + **Education:** High ... Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...and resolves service request/problem incidents + Consult with the user community to resolve technical problems and answer queries… more
- Ensono (Washington, DC)
- …+ End User Mobile Device Management, specifically InTune + End User Windows Device Security + Service Desk + IT Asset Management + Remote workplace ... Product Manager, Security & End User Support ServicesRemote - United...services that meet highly regulated client business requirements and help ensure they remain secure and compliant + Prepare,… more
- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **Job Description:** Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Manager supporting one of the...supporting large-scale US Federal Government agencies / customers / end users is highly desired. **Technical skills:** + 5+… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help...communication or through telephone contact with the client or end user . + Addresses and resolves incidents ... Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a...customer issues with a professional attitude. + Ensures the end -to- end customer experience and provides a single… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington,...and hands on assistance + Provides on-site support to end users on a variety of issues + Identifies, ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...identify and correct core problem + Simulates or recreates user problems to resolve operating difficulties. + Recommends systems… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …**Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** ... + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI**… more
- Leidos (Rockville, MD)
- …**Nuclear Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All support is provided via phone, ... exciting opportunity to use your experience to support an End User Customer Support program under the...support to our clients. **Primary Responsibilities** **:** + Provides Help /Service Desk support to end … more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...States and Territories. ITCS provides a wide range of end user technology support services to House… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington DC We are looking for an effective leader with strong ... skills in managing an End User Support (EUS) Team to include: Headquarters Executive Help Support, Enterprise Operations Center (EOC), Tier 2, Field Support,… more
- Koniag Government Services (Washington, DC)
- …during meetings. In addition, you will assist with general IT help desk tasks, offering support to end -users and maintaining IT equipment, with ... **,** is seeking a Mid-Level Audio and Video Technician - Help Desk with a Secret clearance to...and resolve IT support tickets, providing timely assistance to end -users via phone, email, or in-person. + Troubleshoot and… more