- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the eBusiness team… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join...operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... Services is currently seeking talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help Desk … more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA...support and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... is currently seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help Desk … more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join...operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier ... our Talent Network C-CITES-24-008 Summary: TheHelp Desk Technician possesses and applies a comprehensive...sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... community. We are currently seeking a talented and motivated ** Help Desk Technician ** for a... technicians shall be proficient in troubleshooting and resolving Tier 1 support issues via phone, email, remote desktop… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- Blue Rose is seeking a Help Desk Technician to support our...a Tier 2 and 3 Agent + Escalate Help Desk concerns to leadership + Regularly publish ... this role you will: + Manage the end user Help Desk support experience across our tenants... 2/ Tier 3 troubleshooting + 2+ years' Help Desk and Troubleshooting Support, preferably of… more
- BCMC (Arlington, VA)
- …tasks in support of operations, production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...of a team leader to remotely located users * Tier I experience: General troubleshooting, triage, or performance of… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in Chantilly, VA! The Tier 1 Technician is primarily ... for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining user… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- Koniag Government Services (Silver Spring, MD)
- …**Arlluk Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government ... for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays.… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... the heart of our nation's capital. As a Service Desk Technician / Help ...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- CACI International (Washington, DC)
- …as software not included in the JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP user technical ... VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support...4 years of relevant experience + Experience in a Help Desk /Service Desk environment +… more
- General Dynamics Information Technology (Arlington, VA)
- …Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA - Security+...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier… more
- CAI (Alexandria, VA)
- …Full time **Worksite Flexibility** Hybrid **Job Summary** We are looking for a motivated Senior Help Desk Analyst ready to take us to the next level! If you ... when problems cannot be resolved remotely + The Support Technician / Tier 2 also provides standard Enterprise application...years of experience in a high profile and fast-paced Help Desk /Desktop Support environment required. + Demonstrate… more
- System One (Washington, DC)
- Asset Management Technician Washington, DC - onsite Top Secret clearance required As Asset Management Technician , you'll be responsible for providing asset ... management and Tier 1 support to over 800 high profile Department...of these devices. * You'll work with other Service Desk Technicians to response to on demand requests for… more
- NuAxis Innovations (Washington, DC)
- …PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics ... **PC Deployment Technician ** Location **Washington, DC** \# of openings **1**...ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER … more
- General Dynamics Information Technology (Washington, DC)
- …of requests + Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a ... Obtain:** None **Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support,Technical… more
- Leidos (Washington, DC)
- …National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware Technician will be ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more
- Node.Digital (Arlington, VA)
- …tasks in support of operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) ... Tier 1 Technician /Specialist Location: Arlington, VA...best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …is required, but a minimum 3 years' experience working in Network Operations or Help Desk environment is required. + A baseline technical aptitude in the ... administration of the NOC and associated personnel. This includes Tier 1 support, client service order ticketing from voicemail,...following: + Help Desk Windows experience. + IP Networking… more