- Red River (Arlington, VA)
- …Clearance, and demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead/CAB Manager will have in-depth knowledge of ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is...customer issues and requests. + Plan, direct, and manage IT help desk operations , ensuring high-quality service… more
- GCyber (Arlington, VA)
- … within a DoD IT environment, demonstrating a track record of successful IT operations and management. + At least 5 years of experience in customer ... GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager ...or equivalent. + Demonstrated ability to plan, direct, manage IT operations help desks in an organization… more
- CACI International (Arlington, VA)
- Program Manager ( Tier 2/3 O&M) Job Category: Project and...* * * CACI is seeking highly skilled and experienced IT Operations Manager to oversee a ... hybrid operational team covering day to day Tier 2 and Tier 3 support services...for the delivery of a broad portfolio of performance-based IT services to DHS CISA ensuring that new services… more
- CACI International (Arlington, VA)
- …Type of Travel: Local * * * CACI is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid operational team covering day to ... Senior Program Manager ( IT Ops) Job Category: Project and Program Management Time...day Tier 2 and Tier 3 support services to include 60+ administrators… more
- CACI International (Washington, DC)
- …environment. CACI is hiring an Applications and Platforms Operations Center (APOC) Manager who will lead NASA's Tier 1 Enterprise Service Desk (ESD) and ... Application and Platform Operations Center (APOC) Manager - NASA...proactive remediation, and self-healing. + Incident triage, escalation to Tier 3 (Agile Product and Shared Services Teams), and… more
- Red River (Arlington, VA)
- **Job Summary:** The Infrastructure Operations Manager is responsible for the management and operation of cryptographic facilities, ensuring the maintenance of ... candidate will possess a strong background in Information Management Operations and IT Service Management (ITSM) best...be primarily on-site at the Pentagon Reservation. The Infrastructure Operations Manager is expected to work within… more
- BAE Systems (Sterling, VA)
- …may be available based on position level and/or job specifics. **O&M Operations Manager ** **102199BR** EEO Career Site Equal Opportunity Employer. Minorities ... **Job Description** We are looking for an Operations and Maintenance Manager to oversee...UNIX and/or Windows operating systems + Provide support to IT systems including day-to-day operations , monitoring and… more
- GCyber (Arlington, VA)
- GCyber is hiring an experienced Infrastructure Operations Manager to oversee the operational management and maintenance of the cryptographic facilities of our ... a team of tech control professionals. As an Infrastructure Operations Manager , you will: + Ensure the...of industry standards and best practices in Information Management Operations and IT Service Management (ITSM). +… more
- CACI International (Chantilly, VA)
- Engineering Operations Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * * * CACI is seeking an innovative Engineering Operations Manager to lead a team of...+ 15+ years of experience in at least two IT disciplines (enterprise architecture, IT operations… more
- CACI International (Arlington, VA)
- …for the purpose of coordinating the appropriate response to promote effective and efficient IT operations . In particular, this role is the primary shift point of ... NOCs, DHS application owners, Service Providers for the Technical Operations Center. **This position requires a minimum of 3...will act as central point of escalation and incident manager for IT infrastructure, systems and enterprise… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington DC We are looking for an effective leader with strong ... End User Support (EUS) Team to include: Headquarters Executive Help Support, Enterprise Operations Center (EOC), Tier 2, Field Support, Service Desk, Video… more
- Amazon (Herndon, VA)
- …on a thrilling career journey as an Technical Operational Productivity Program Manager and become the driving force behind our quest for operational excellence! ... revolutionizing the way we work. As the Operational Productivity Program Manager , you'll lead the charge in implementing groundbreaking initiatives that turbocharge… more
- Cayuse Holdings (Washington, DC)
- …contract support as required. + Communicates customer satisfaction issues to WSSC's Division Manager , IT Customer Support Operations . + Evaluates documented ... competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service solutions within service level… more
- CACI International (Washington, DC)
- Network Operations Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular ... of Travel: Local * * * **Overview:** The Network Operations Center for the DHS St. Elizabeths Campus is...with the responsibility of monitoring and managing the Campus IT infrastructure to ensure campus infrastructure is operating normally… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Manager Reston, VA 20190 Security Clearance Requirement: Current TS/SCI CI Poly Location Note: On-Site Support Required Position Description: ... E-volve Technology Systems, Inc. is hiring a Customer Support Manager to serve as a working lead of a...incidents as possible during the first contact, or at Tier I. Efficiently escalate incidents to higher Tier… more
- Abt Global Inc. (Rockville, MD)
- …to capture the implemented system design, operations manuals, and hand-off manuals for the IT Service Center (help desk) and other Tier 1 or Tier 2 ... your chance. **The Opportunity** Abt Global seeks a qualified DevOps Engineer Senior Manager to support our DDS Division. This is both a hands-on engineering and… more
- Warner Bros. Discovery (Washington, DC)
- …the Global Technology and Operations (GT&O) team is building media technology and IT systems that meet the world class standards for which WBD is known for. GT&O ... threat detection, and more. **The Role** The Senior Security Operations Analyst - CSOC is a Senior level non-management...level non-management role that reports directly to the CSOC Manager . They will be responsible for guiding a hybrid… more
- CACI International (Mclean, VA)
- Help Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... * * * CACI is seeking a Help Desk Manager to join Our Luke Team! You will lead...delivery of support for a full spectrum of important IT -focused, enterprise-wide lifecycle support. This includes dev ops, applied… more
- ManTech (Quantico, VA)
- …DoD TS/SCI clearance. **General Responsibilities** **_:_** + Operations and Maintenance Tier II Support for IT Infrastructure across multiple networks and ... Ignite your Future** ManTech is seeking a Systems Center Configuration Manager (SCCM)/System Administrator to support our Marine Corps Intelligence Activity contract… more
- Continental Fire Sprinkler Company (Washington, DC)
- …safety and satisfaction. Our business is growing, and we are adding a Project Manager in our Hanover Maryland office, to support Fire Suppression Systems Design and ... High-Rise and high security/Government facilities. If you are an experienced Project Manager with at least 4 years PM experience with general commercial construction… more