- General Dynamics Information Technology (Falls Church, VA)
- …**Job Description:** Secure and expertly apply the latest technologies to advance the mission as an ** IT Service Desk Manager ** with GDIT. Your work in ... as you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in… more
- BEAT LLC (Falls Church, VA)
- …the required proficiency. Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. ... for supported technology as approved by the Government Task Manager and COR, HDI Support Center Manager ...Task Manager and COR, HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). Experience in this… more
- US Agency for Global Media (Washington, DC)
- Summary This IT Service Desk Manager position is located in the US Agency for Global Media (USAGM), Office of Technology, Services, and Innovation. The ... technology systems, including software, hardware, and project-based activities. Responsibilities As a IT Service Desk Manager , you will be responsible… more
- IT Concepts (Falls Church, VA)
- …etc.). + DHA experience strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + ... are looking for driven and innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must...the opportunity to participate in the Management of a Federal IT Service Desk . We are seeking ... a highly skilled and motivated IT Service Desk Tower Lead...request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager… more
- General Dynamics Information Technology (Washington, DC)
- …team members and establish customer service standards. **HOW A SERVICE DESK MANAGER WILL MAKE AN IMPACT** + The IT Services Help Desk is the ... safe and tomorrow is smarter. Our work depends on Service Desk Manager joining our... improvements. + Service Desk Manager offers specialist advice and support on IT… more
- General Dynamics Information Technology (Washington, DC)
- … Manage** **r** Seize your opportunity to make a personal impact as the **Help Desk Manager ** providing IT support services critical to the Legislative ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Manager supporting the US Senate Sergeant at Arms remotely and in… more
- EMCOR Group (Dulles, VA)
- …are not limited to, the below. **Help Desk Requirements:** The Help Desk Administrator position reports to the Manager of Information Technology. This ... Desk calls. + Track and enter all Computer Service Requests. + Track and enter all Computer User...OSI Model + TCP/IP + Ability to explain complex IT concepts in simple terms. + Ability to manage… more
- V2X (Springfield, VA)
- …Qualifications Experience + Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated ... the Tier 2 team members of an Information Technology ( IT ) Enterprise Service desk responsible...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- V2X (Springfield, VA)
- …(SSCP) + Experience + Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience ... the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …**Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support,Information Technology ( IT ) Systems,Troubleshooting **Experience:** 7 + ... of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required**… more
- Koniag Government Services (Vienna, VA)
- …Interpret and apply Standard Operating Procedures (SOP) as they relate to the Service Desk as well as the IT Unit and support a standard SOP auditing process ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently seeking a skilled and experienced Wireless Cellphone Support Desk Manager to lead and oversee our wireless phone and iPad ... $98,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4584/wireless-support- desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington, DC_ **ID** _2024-4584_… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Asset Manager ** to support our DFC CFESS technical support program. Qualified candidates are ... Manage and Coordinate Asset Management activities and client interactions for DFC IT infrastructure + Lead Asset Management support; coordinate any needed ServiceNow… more
- American Systems (Chantilly, VA)
- …Federal Government. Responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager . Duties include basic computer help ... and Federal Government customers under the supervision of the Service Desk Manager . + Provide...required - Can substitute a bachelor's degree in an IT field for one year of experience, or industry… more
- Leidos (Bethesda, MD)
- …+ Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager . + Update Service Desk ... keep reading!** Leidos is seeking a Junior Tier 1/2 Service Desk /Deskside Support System Administrator to support...track customer requests and incident in the customer's approved IT Service Management (ITSM) solution. + Properly… more
- Koniag Government Services (Washington, DC)
- …printers, and mobile devices. + Document support activities and solutions in the IT service management system. + Support onboarding activities, such as setting ... ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT ...on both Windows and macOS platforms. + Familiarity with IT service management tools (eg, ServiceNow, Salesforce)… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more