- Cayuse Holdings (Washington, DC)
- …of today's competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service ... A+, ITIL, Microsoft Certified Professional) + Service Desk or Customer Service experience. + Experience with ServiceNow IT Service Management System… more
- SAIC (Sterling, VA)
- **Description** SAIC is seeking a Service Desk Supervisor . This role will be primarily remote, but will require occasional attendance onsite in Sterling, ... and Border Protection (CBP) ITI Program supporting team members across the United States. Service Desk Supervisor is responsible for managing the Help … more
- Sage Hospitality Group (Washington, DC)
- …School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in ... Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed in accordance to established policies and… more
- Dataprise (Rockville, MD)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...working with external clients in the Managed Services or IT Services industry. + Stellar written/verbal communication and customer… more
- Navy Exchange Services (NEX) (Washington, DC)
- Title: NAVY LODGE GUEST SERVICE REP SUPERVISOR (FULL TIME) Location: United States-District of Columbia-Washington Job Number: 240000NM Job Summary: Supervises ... implement correction actions. Duties and Responsibilities: Responsible for Navy Lodge front desk operations to include lobby appearance guest service office… more
- NTT America Solutions, Inc. (Ashburn, VA)
- NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In ... to be a part of our team?** The NOC Supervisor I will be a key member of the...all internal business units and practice groups to establish service delivery excellence toward being a world class … more
- Export-Import Bank of the United States (Washington, DC)
- …and schedules work to be accomplished by the contractors who configure computers, IT devices (eg, printers, scanners, mobile devices, desk phones, etc.); ensures ... a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End-User Support, Asset Management, Experience in Network,… more
- CACI International (Springfield, VA)
- …products and/or infrastructure components. Communicates promptly on progress. + Engages other service desk resources or appropriate service resources to ... Shift Supervisor Job Category: Information Technology Time Type: Full...+ Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management (ITSM) Systems ITIL … more
- Navy Exchange Services (NEX) (Washington, DC)
- …requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the ... Title: GUEST SERVICE REPRESENTATIVE II - PART TIME Location: United...with program policy and refers unusual issues to immediate supervisor for assistance and or resolution. Utilizes judgment and… more
- Sage Hospitality Group (Washington, DC)
- …School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in ... service . + Control cash transactions at the front desk and maintain complete responsibility for personal bank as...that will help them provide our guests with quality service . Make sure all Front Desk Associates… more
- American Public Power Association (Arlington, VA)
- …and the option for telework is available after 2 months of employment (with supervisor approval). General IT Management: + Collaborate with senior leadership in ... (APPA) is looking for aSenior Director, Information Technologyto lead association's overall IT strategy to implement secure systems that scale for future growth and… more
- Leidos (Washington, DC)
- …**Preferred Qualifications:** + Active Computing Environment (MTA/MCSA-Win 10). + Comprehensive knowledge of IT service desk requirements with the ability to ... assigned by the Site Lead. + Interact daily with supervisor , peers, and customers and provide polite and friendly...IT hardware troubleshooting skills. + Experience with Microsoft Service Manager ticketing system. + Current DoD IAT at… more
- SAIC (Washington, DC)
- …degree & 6+ years of experience OR Bachelor's degree & 2+ years of Help/ Service Desk experience (preferably in a DoD environment). Additional training, technical ... within agreed upon Service Level Agreement parameters. + Interacts daily with supervisor , peer groups and customers in order to manage work flow in timely and… more
- Leader Communications Inc. (Washington, DC)
- …with other IRS troubleshooting entities Coordinate with support personnel throughout the IT organization guided by the network Service Level Agreements (SLAs) ... Program Managers + Helps support the following Unified Communications (UC) service applications and equipment using the Information Technology Infrastructure (ITIL)… more
- Kimpton Hotels & Restaurants (Washington, DC)
- …You'll Do** Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, ... maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events. + Deliver housekeeping items...etc.) to guest rooms upon request from the front desk . + Get assignments, keys, pager, and special guest… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- …11 Standard Holidays Health & Welfare Benefits as determined by your Service Contract Act Your future duties and responsibilities: Performs non-routine and complex ... work; reviews, analyzes, and integrates the technical work of others. Supervisor or professional engineer outlines objectives, requirements, and design approaches;… more
- AECOM (Arlington, VA)
- …schedule. After a successful onboarding period (estimated 3-9 months), and with their supervisor 's approval, the Team Member will have flexibility to set their own ... accordance with AECOM policy. Initial Responsibility: Our Team administers and provides help desk functions for the operation and sustainment of a database to track… more