- R3 LLC (Gaithersburg, MD)
- …workstation provisioningEnd user training and supportBasic network supportOnboarding and offboarding of end usersOther end user support as needed by the ... for: Provide onsite, telephone, email, instant messaging technical support to client end users, across a wide range of technical support areas that include:Account… more
- Ensono (Washington, DC)
- Manager - End User as a ServiceRemote - United StatesJR009990 ** Manager , End User Services** At Ensono, our **Purpose is to be a relentless ally, ... world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients...+ 1-2 years' experience in Team Lead, Supervisory or Manager Position within an end user… more
- Leidos (Washington, DC)
- …to client needs and be able to provide leadership to service desk and end user service provisioning. The PM will collaborate with a diverse workforce ... **Description** Leidos is looking for an ** End User Services Program Manager...with the ability to guide, direct, and lead customer service discussions to resolve end - user … more
- Leidos (Washington, DC)
- **Description** Looking for an opportunity to make an impact? Leidos has an opening for an ** End User Services (EUS) Manager ** on the ESA V program. ESA V is ... can thrive, keep reading! **Primary Responsibilities Include:** + The End User Services Manager will...productivity. + Establish a meeting rhythm with the customer End - User Service lead on a… more
- IT Concepts (Falls Church, VA)
- …innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, ... with Bachelors + Certifications: IAT II (DoD 8570) + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). + DHA experience strongly preferred. +… more
- Marriott (Washington, DC)
- …Inc. is looking for a Systems Engineer to join its Technology Workplace Products End User Tools team. The Systems Engineer serves as a Subject Matter ... issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to...manner. + Performs other reasonable duties as assigned by manager . **California Applicants Only:** The salary range for this… more
- SAIC (Washington, DC)
- …processes and strategies with an emphasis on timely IT services and support. As the User Experience Service Delivery Manager , you will be responsible for the ... overall performance and management of End User Experience operations. You will supervise...Lead communication between SAIC and key Government Personnel regarding User Experience, Service Desk, and Site Support… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Help Desk Manager ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ID:** J0524-1898 ... of the Help Desk, guaranteeing timely and effective customer service . * Oversees Tier 2 and Tier 3 support...in technology and business requirements is crucial. The Helpdesk Manager must be open to learning new technologies and… more
- Navy Federal Credit Union (Vienna, VA)
- …services for the organization's network systems, applications, and data migration/integration solutions for end user requirements and needs for the AEM as a ... and trends. The role requires broad experience with Adobe Experience Manager and Adobe Experience Cloud technologies. Assisting with planning, designing, developing,… more
- Sunrun (Washington, DC)
- …both telephone and email to ensure courteous, timely and appropriate prioritization/escalation of end user issues + Oversee development and communication of help ... of customer service quality and availability. The Service Desk Manager is also responsible for...external vendors + Setup and troubleshoot all types of end user devices such as computers, laptops,… more
- Marriott (Washington, DC)
- …developing technical solutions in the workplace technology space geared at maximizing the end user experience. This includes a clear understanding of key ... the overall technology environment. + End to end infrastructure lifecycle experience related to user ...Design and implements all digital and automated processes for service and user provisioning, service … more
- Marriott (Washington, DC)
- …with and managing OEM relationships. o 3+ years experience developing and implementing end user adoption plans of new technologies o Experience working with ... in the workplace technology space geared at maximizing the end user experience. This includes a clear...Design and implements all digital and automated processes for service and user provisioning, service … more
- SAIC (Washington, DC)
- …staff are trained and comply with process. + The intent is that the Infrastructure Operations Manager and the End User Operations Manager will both ... **Description** SAIC is seeking an Enterprise Operations Manager to support our DOT customer. The Operations...to include the supervision of operations within Infrastructure and End User Operations. + Serves as focal… more
- KPMG (Ashburn, VA)
- …updated when required by appropriate parties); and monitor console adoption and end user experience by analyzing metrics, soliciting stakeholder feedback, and ... **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery...to use Personal Time Off; one is at year end and the other is around the July 4th… more
- General Dynamics Information Technology (Washington, DC)
- …resolution and base configurations + Manage communication to the end user community regarding changes, outages, and service degradations. + Develops and ... Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide...receive competent and timely service . + Analyze service desk inquiries to identify recurring user … more
- Xerox (Washington, DC)
- …and contract delivery of outsourcing/facilities management to end user customers. Activities involve maintaining contracted service levels resulting ... Service Delivery Manager **General Information** Press... Service Delivery Manager **General Information** Press space or enter keys...The salary range above represents the low and high end in the local currency of Xerox's salary range… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Product Design Lead, Senior Manager The Design team at Capital One is at the forefront of enriching our ... belonging, and elevate one another. We are passionate about advocating for user needs and delivering innovative, accessible, and world-class products that redefine… more
- SAIC (Washington, DC)
- **Description** The service delivery manager is accountable and responsible leading a team of approximately 160 professionals in the delivery and ownership of ... service desks and on-site deskside services, the service delivery manager owns the policies, processes...and complexity, as described above. 1. Proven experience delivering service solutions that improve customer / user experience… more
- Ryder System (Washington, DC)
- …others and gains understanding. + Effectively and clearly communicates to the end - user community, tailoring the communication style/method to the specific need ... Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of… more
- Teledyne (Washington, DC)
- …managing the tender process, preparing quotes and building relationships with the relevant end user customers in the gas utility industry. The successful ... **Teledyne Gas & Flame is seeking a Territory Sales Manager for portable gas detection in the gas utility...growth objectives. + Build strong business relationships with the end user and industry associations in the… more
