- Red River (Chantilly, VA)
- …Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service ... every interaction - phone, chat, or email. + Troubleshoot end- user issues related to email, MFA, VPN, and account...Escalate recurring or unresolved issues to team leads or senior staff to help identify and resolve root causes.… more
- AHU Technologies, Inc. (Washington, DC)
- …be crucial in overseeing the full lifecycle management of IT products within the ServiceNow application suite. Lead in the strategic planning of IT product ... lifecycles, guiding them from conception to implementation. Lead as the Senior Program Manager, specifying requirements, ideating, and managing the technical… more
- Lumen (Washington, DC)
- …development, guided user enablement, and ServiceNow platform engineering. The Senior Lead User Experience Engineer will design and build intuitive ... user interfaces and onboarding experiences within ServiceNow , while also developing the back-end logic required to...candidate is a developer first, with deep experience in ServiceNow 's UI technologies (eg, UI Builder, Service Portal, Jelly,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …TX, Knoxville, TN **Your future duties and responsibilities:** . Provide support as a Team Lead and as a ServiceNow Senior Developer. . Analyze the customer ... ** Senior ServiceNow Developer** **Category:** Software Development/...modules and services. We are seeking experience as a ServiceNow Team Lead providing direction and assistance… more
- CAI (Washington, DC)
- Senior ServiceNow ITOM and ITAM Technical Consultant...data between ServiceNow and other systems. + ServiceNow ITOM and ITAM Asset Management + Lead ... are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Senior ServiceNow ITOM and ITAM Technical Consultant, you will be responsible… more
- CACI International (Springfield, VA)
- Senior Business Analyst ( ServiceNow ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... develop user stories, acceptance criteria, test plans, user guides, and training materials for ServiceNow ...(SOP), job aids, and work instructions. * Ability to lead and facilitate requirements workshop meetings with government and… more
- Ignyte Group (Washington, DC)
- …to generate operational reports or KPI analysis, and to work with designers to create user interfaces. As a Senior ServiceNow Technology Consultant, we give ... solving complex business challenges? Ignyte is looking for a Senior ServiceNow Technology Consultant who is passionate...Pacific Time, especially Sacramento, CA. What You'll Do + Lead the configuration and implementation of ServiceNow … more
- ServiceNow, Inc. (Vienna, VA)
- …saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over ... for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their...demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success from strategic or… more
- ServiceNow, Inc. (Vienna, VA)
- …saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over ... world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by… more
- ServiceNow, Inc. (Vienna, VA)
- …Solution's standard capabilities in their efforts to improve their ITAM capabilities . Lead customer design workshops focused on ServiceNow Platform and ITAM ... saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over… more
- ServiceNow, Inc. (Vienna, VA)
- …Solution's standard capabilities in their efforts to improve their ITAM capabilities + Lead customer design workshops focused on ServiceNow Platform and ITAM ... saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over… more
- Qualtrics (Reston, VA)
- …Join over 5,000 people across the globe who think that's work worth doing. ** ServiceNow Architect** **Why We Have This Role** Qualtrics is embarking on a journey ... with the ServiceNow platform and we are building an experienced team...drive best practices and sound architecture, consult on and lead major projects, and dive into complex development via… more
- CVS Health (Washington, DC)
- …do it all with heart, each and every day. Currently, we are seeking a ServiceNow Software Asset Manager who will be responsible for the creation and maintenance of ... Discovery Models, Software Entitlements & Software Catalog Items using ServiceNow SAM Pro. + Build and manage strong working...to mitigate risks associated with external vendor audits + Lead complex internal and external audits related to IT… more
- Chenega Corporation (Washington, DC)
- …patches, and maintenance while ensuring compliance with IT security policies. + Provide user training and support on ServiceNow functionalities. + Participate in ... Systems Administrator (Tier 2 Support - ServiceNow ) Washington, DC Join our Talent Network Systems...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- CACI International (Chantilly, VA)
- Senior Business Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... * **The Opportunity:** CACI is seeking a highly motivated Senior Business Analyst to manage the ingest, development, and...system analysis to deliver an enterprise-wide solution on a ServiceNow Platform. You will work with stakeholders to ensure… more
- Shuvel Digital (Vienna, VA)
- …+ Site Reliability Engineering (SRE) + Testing, and related automation + Experience with ServiceNow as a power user and/or developer and/or administrator + Cloud ... certification in appropriate engineering disciplines + Has working knowledge ServiceNow ITSM + Demonstrates understanding of Lower / non-Production environments… more
- BAE Systems (Herndon, VA)
- …to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible ... network infrastructure. This involves working with an ITSM PM tool, ServiceNow , to manage projects, project tasks, setting deliverables and timelines; putting… more
- GovCIO (Washington, DC)
- …Oracle, SQL Server, Postgres, which includes on-site and remote administration, user support, performance monitoring and tuning, and capacity planning. + Manage ... incident response via the USPS ServiceNow application in accordance with the published USPS Change...staff and vendors to manage projects, drive outcomes and lead teams + Analyzes and resolves complex hardware and… more
- CACI International (Sterling, VA)
- Service Quality Assurance Lead Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... : CACI is looking for a Service Quality Assurance Lead to oversee and improve our service delivery processes....quality + Analyze quality data and prepare reports for senior management. + Ensures quality processes are developed in… more
- Deloitte (Mclean, VA)
- Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader) Our Deloitte Sales & Service team empowers organizations to build deeper relationships with ... a Specialist Leader at Deloitte, you serve as a senior advisor to both the firm and our clients,...Business Development: Participate in sales pursuits as a pursuit lead or subject matter advisor. Participate in the oral… more
