- Koniag Government Services (Rockville, MD)
- …24200112** Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in ... and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with...the day-to-day operations of the IT Service Desk . + Support and coach team members… more
- CACI International (Ashburn, VA)
- …and implementations + Demonstrated skill to lead a large 365x24x7 on-call service desk team supporting multiple software applications. + Providing ... Enterprise Service Desk Lead Job...About the Role:** + Lead a diverse team of Service Desk professionals,... Lead a diverse team of Service Desk professionals, responsible for: + Supporting… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ... will: + Lead and supervise the Help Desk team , including testing, training, and evaluating...and maintain knowledge base articles and documentation to facilitate self- service and improve first call resolution rate + Assist… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your...Desk employees; experience leading people and managing cross-functional team ; proven experience developing strategies to mitigate issues and… more
- General Dynamics Information Technology (Washington, DC)
- …prioritize, and schedule service desk activities to ensure continuity of service . + Lead , direct, evaluate, and develop staff to ensure that users ... Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide...role will manage the day-to-day work activities of the team , including timelines, customer experience and relationship management, and… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a fast-paced environment ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... smarter. Our work depends on Program Manager joining our team to HOW A PROGRAM MANAGER WILL MAKE AN...MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 … more
- KPMG (Ashburn, VA)
- …is currently seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which is part of KPMG ... **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 95 **Function:** Business… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …safe and tomorrow is smarter. Our work depends on **Help Desk Support Service Specialist - Intermediate** joining our team to support the US Army ... of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required**… more
- General Dynamics Information Technology (Rosslyn, VA)
- …business analysts who serve RPC customers around the world. + Leads the RPC Help Desk team , enforcing adherence to service level agreements, effective asset ... Regularly creates and presents reports to the RPC leadership team , identifying IT customer service issues, and...+ Experience using an out of the box help desk / service desk ticketing required, with… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS CURRENTLY ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support,Help Desk Support,Remedy Help Desk … more
- Marriott (Washington, DC)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Insight Global (Fairfax, VA)
- …escalation support to all Tier I and II Analysts for assigned customers. * Work with the Service desk lead to coordinate the training of level 1 and level 2 ... Service desk team members on advanced IT topics networking, collaboration technologies and cybersecurity. * Disseminate customer communications internally… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... energetic, and positive. **Be the Best!** Join our exceptional team in a dynamic work environment only to discover...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service … more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... Assist with the management of the overall Tier II team and directly manage Tier II help desk...Resources Command liaisons while working on sensitive cases. + Lead customer and internal cross- team training sessions… more
- CACI International (Mclean, VA)
- …is seeking a Help Desk Manager to join Our Luke Team ! You will lead a distributed help desk team which provides application support services for a ... CACI! **Duties include but are not limited to:** + Lead operations of help desk and services...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management +… more
- Chenega Corporation (Alexandria, VA)
- …plans for JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, ... Senior Help Desk Technician Summary: TheSenior Help Desk Technician leads a team that provides...compliance with applicable NIST SP 800-53 security controls. + Lead the service desk efforts… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician** joining our team to support **our government client's** activities ... AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more