- Systems Engineering Solutions Corporation (Alexandria, VA)
- …management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem ... contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , ...to troubleshoot complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with … more
- TekSynap (Silver Spring, MD)
- …successfully obtain a Public Trust **Overview** We are seeking a Tier I Help Desk Specialist 1 to join our team supporting NOAA SBITS in Silver Spring, ... Information Officer (OCIO), Services Delivery Division (SDD). The position will provide Help Desk Support for CorpSrv Users. **RESPONSIBILITIES** + Provides… more
- TekSynap (Silver Spring, MD)
- …+ CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS in Silver Spring, MD. ... Familiarity with TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory: Experience with… more
- NuAxis Innovations (Washington, DC)
- …work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time position. **Job Summary:** The ... ** Help Desk Senior Specialist ...** Help Desk Senior Specialist II** Location **Washington,...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- GovCIO (Alexandria, VA)
- …Alexandria, VA and will be a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a primary escalation point ... USD $78,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7079/senior-it-support- help - desk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Alexandria_ **ID** _2025-7079_… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... and intelligence mission. As a Top Secret cleared Service Desk Support Specialist for this program, you...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- TekSynap (Springfield, VA)
- …supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service ... aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team supporting a government… more
- Leidos (Lorton, VA)
- …resolving infrastructure-related issues. + Work with all stakeholders including the Enterprise Help Desk (EHD), Business Analysts, Project Managers, and other ... KBAs, training materials, etc.,) when needed for the EHD Tier 1 team and Program end users related to...as ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) are a plus. + A solid understanding… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more