- Vontier (Charleston, WV)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Charleston, WV)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Walmart (South Charleston, WV)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Charleston, WV)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- SHI (Charleston, WV)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- SHI (Charleston, WV)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- GE Aerospace (Charleston, WV)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- CompuCom (Charleston, WV)
- …fast-moving environment. + Quality oriented in all aspects of delivery. + Customer service focus. **Wage Range** **:** The annual starting salary for this ... Level 2 services and support to clients while ensuring service levels are achieved and customer expectations...and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level… more
- Sharecare (Charleston, WV)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Pearl Interactive Network (Charleston, WV)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...provided. **Essential Duties and Responsibilities:** + Supervise, develop, and coach CSRs to ensure productivity, quality , attendance,… more
- Nelnet (Charleston, WV)
- …in using data and metrics to inform decisions and drive improvements. + Customer -focused mindset and a passion for enabling high- quality delivery. + Familiarity ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Cornerstone onDemand (Charleston, WV)
- …+ Collaborate with other functions to ensure excellent delivery of service , quality deliverables and the highest level of customer satisfaction possible. + ... You are responsible for managing project status communications with customer executives and internal management. You may be dedicated...initiatives to improve business function or product developments + Coach junior members of the team as well as… more
- Taco Bell (Ripley, WV)
- …bonus plan + Audit bonus QUALIFICATIONS: + Previous management or 2+ years of customer service / fast food experience + High School Diploma, GED, College, ... the restaurant. This position is overseen by a Area Coach (AC), and directly manages Assistant Manager, Shift Supervisors,...Operators by delivering best in class cleanliness, speed, and customer service cross all our Taco Bell… more
- Pan American Group (Charleston, WV)
- …Managers at our growing cafes supervise up to 75 staff members to ensure a top quality service experience for our guests + As a Manager at Panera Bread you ... No Late Nights.** We're known for our artisan breads, quality soups, salads and sandwiches which results in a...trained and fully competent in all aspects of food service and customer support: + Recruiting and… more
- Lincoln Financial (Charleston, WV)
- …You will build relationships cross functionally that lead to providing excellent customer service , increased revenue, and reduced risk. You will drive ... process improvements to deliver quality results, increase customer satisfaction, standardize, and...+ Demonstrates ability to successfully hire, retain, develop, and coach staff via a culture of real-time performance feedback… more
- Cushman & Wakefield (Charleston, WV)
- …proficiency in architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills * Ability to work ... to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas * Coach the space team… more
- Cardinal Health (Charleston, WV)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... requirements are fulfilled. + Develop and demonstrate a comprehensive knowledge of customer invoicing, payment terms, collections, and customer payment history… more
- Baylor Scott & White Health (Charleston, WV)
- …through a customer 's lens - directly responsible for driving the quality , creativity, and delivery of human-centered digital products for our patients and their ... role, the Product Designer 3 will collaborate cross-functionally with research, service design, content design, engineering, analytics, product managers, and CX… more
- American Express Global Business Travel (Charleston, WV)
- … service provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer requests + Prevent fraudulent ... **Do you have the precision, professionalism, and passion for quality we're looking for?** As a VIP Travel Consultant...coach , mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed… more
- Humana (Charleston, WV)
- …partners with product teams to design products that satisfy and exceed customer needs. The Product Design Principal provides strategic advice and guidance to ... leaders to deliver mobile-first solutions at scale + **Mentorship & Design Excellence:** Coach and mentor designers, helping elevate craft and foster a culture of… more