- Ralliant (Charleston, WV)
- …+ Typically requires a minimum of 3-6 years of related experience + Excellent customer service skills. + Strong written and verbal communication skills. + ... description** We have an exceptional opportunity for a Field Service Technician (Calibration Technician) to join our team...in the Madisonville, KY area at one of our customer Sites. We are seeking innovative problem solvers who… more
- Ralliant (Charleston, WV)
- …and locations You will be a critical addition to our international Field Service team , delivering various services to our critical infrastructure customers ... equipment installations + Supervise commissioning of continuous monitoring instrument systems + Lead customer training and seminars + Provide technical support… more
- Ralliant (Charleston, WV)
- …teams and will identify opportunities for growth. They will ensure exceptional customer service , operational excellence, and alignment with organizational growth ... 30% travel is required to support multiple sites, engage with customers, and lead onsite reviews. Key Responsibilities: Leadership & Team Management + Directly… more
- Ralliant (Charleston, WV)
- …the year. . Lead renewal efforts in collaboration with Customer Service Representatives (CSRs). . Deliver Tektronix's value proposition effectively ... including identifying process inefficiencies and contributing to initiatives that enhance team performance and customer experience. **Qualifications** . Proven… more
- GAP Solutions Inc (Charleston, WV)
- …program execution, and leading a team of Sr. and Jr. Customer Service Representatives. The PM will oversee staffing, training, performance monitoring, ... immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors… more
- Red River (Charleston, WV)
- …skills, including presentation skills (Visio, PowerPoint, etc.) internally and customer facing. + Team collaboration **Essential Elements** (Mental; ... Services (RRPS) customers. The Red River Professional Services Modern Work team focuses on the design, implementation, and migration of robust, reliable,… more
- Ralliant (Charleston, WV)
- …cross- team communication and escalation handling **Preferred Qualifications** + Customer service experience + Technical background or experience working ... to ensure seamless connectivity and optimal performance. You will oversee network operations, lead a team of IT professionals, review vendor contracts, guild… more
- Jet Aviation (Charleston, WV)
- …Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of ... skills. + Strategic thinker with the ability to drive business growth and lead high-performing teams. + Willingness to travel as required to meet clients and… more
- Home Depot (Charleston, WV)
- …customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include ... Freight Team Associate, Freight Team Lead , Receiving Associate and Receiving Support. We are an Equal Opportunity Employer and do not discriminate against… more
- Cabela's (Charleston, WV)
- …merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. **_ESSENTIAL FUNCTIONS:_** + Supports the ... work schedules; coaches and motivates associates to promote positive customer relations and a productive team -oriented work...HR Manager. + Maintains a high level of personal Customer Service ; achieves better than Company average… more
- IQVIA (Charleston, WV)
- …management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... customer needs. Provide leadership and vision to the team in the areas of project planning, execution, and...issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines,… more
- Coinbase (Charleston, WV)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Walmart (South Charleston, WV)
- …retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience Must be 18 years of age or older ... processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are… more
- Under Armour, Inc. (Charleston, WV)
- …problem solving situations; Uses reason even when dealing with emotional topics. + Customer Service - Manages difficult or emotional customer situations; ... Lead , Network Engineer ** Lead , Network Engineer**...Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to… more
- Under Armour, Inc. (Charleston, WV)
- Lead , Solution Architect - Store Systems ** Lead ,...pursuit of better begins with innovation and with our team 's mission of being the best. With us, you get ... **Purpose of Role** The Under Armour Commerce Technology team drives innovation across Retail, E-Commerce, Inventory, and integrated… more
- Guardian Life (Charleston, WV)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... their families. As part of the Data & AI team , this role presents a distinctive opportunity to collaborate...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Brink's (Charleston, WV)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel + Lead activities… more
- Coinbase (Charleston, WV)
- …(CX) organization is on a mission to provide the most trusted and value added customer support. Our team is dedicated to eliminating customer pain points, ... empowering our global customer base via self- service and automation, and optimizing customer support...Lead and manage technical programs to improve the customer experience and scale operations. * Establish key results,… more
- Coinbase (Charleston, WV)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Ford Motor Company (Charleston, WV)
- … experiences, driving revenue growth, and increasing operational efficiency. You will lead technical efforts within a diverse team to develop innovative ... makes an impact. We advise leadership on business conditions, customer needs and the competitive landscape. With our support,...resource groups * Paid time off for individual and team community service * A generous schedule… more
