- Wilson Language Training (Charleston, WV)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... a changemaker? Wilson Language training is growing and is looking to hire a Senior Customer Success Manager . Our company is growing and looking to hire a Sr.… more
- Cleo (Charleston, WV)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
- Ralliant (Charleston, WV)
- **Responsibilities:** As an NPD Program Manager , you can expect to be our go-to for developing new products and identifying the best product options. + Develop new ... through product launch and initial production delivery, for both customer -funded and IR&D-authorized development efforts + Budget responsibility for assigned… more
- iCIMS (Charleston, WV)
- …+ **Cross-functional Collaboration** : Improved partnership metrics with Product, Engineering, and Customer Success teams **About Us** When you join iCIMS, you ... **Job Overview** We are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to lead...and execute SRE strategy aligned with business objectives and customer success metrics + Drive cultural transformation… more
- Ralliant (Charleston, WV)
- **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer (s) ... Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the trusted, primary interface with key customers,… more
- iCIMS (Charleston, WV)
- …across all engagements. + Project sponsor larger enterprise engagements and align with customer project sponsors to ensure shared success + Monitor project ... **Job Overview** We are seeking a strategic and experienced Manager , Project Management to lead a team responsible for...to align teams around shared goals to ensure exceptional customer experiences. This is a people leadership role that… more
- Ralliant (Charleston, WV)
- …and training, including input into sales presentations, product demos, fact sheets, customer success stories, and competitive battle cards. + **Content ... **Job Title:** Product Manager **Location:** Remote, USA **Job Summary:** As a...drive the most return on investment and ensure sustainable success . Collaborate with the other product lines to ensure… more
- Ralliant (Charleston, WV)
- …+ Experience in working with diverse channel partners within territory/geography. + Shown success in prospecting for and winning new customer /business. + Highly ... **Tek AMR - Account Manager 's Job Description** Our Americas Sales Organization has...and inclusive of others' thoughts and ideas. We are customer obsessed in our daily work, and continuously strive… more
- Wilson Language Training (Charleston, WV)
- …and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build ... strive to reflect this belief in our work. The success of our team members is no less paramount....Shares regular updates regarding school-based assignments to team and manager . + Provides instructor-led workshops and study group meetings… more
- Ralliant (Charleston, WV)
- …the Americas. You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring new logo ... customers and working with a Key Account Manager to expand revenue with existing customers. Do you...with existing customers. Do you have a history of success in an Account Executive role that consistently goes… more
- Cordis (Charleston, WV)
- …focus on procedural case coverage. Working in close partnership with the Territory Manager and reporting to the Regional Sales Director, the position plays a key ... clinical presence with strategic support to ensure consistent execution, customer satisfaction, and improved patient outcomes across targeted healthcare accounts.… more
- Ralliant (Charleston, WV)
- …inefficiencies and contributing to initiatives that enhance team performance and customer experience. **Qualifications** . Proven success in a high-volume, ... from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role...and strategic upsell opportunities to drive revenue growth and customer loyalty. **Key Responsibilities** Sales & Revenue Growth .… more
- Parexel (Charleston, WV)
- …and challenges + Pro-actively proposing and/or delivering relevant actions contributing to the success of the study/project and risk mitigation + Creating a sense of ... Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address...and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction… more
- NTT America, Inc. (Charleston, WV)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties and… more
- Confluent (Charleston, WV)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- ISC2 (Charleston, WV)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- Datavant (Charleston, WV)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Cengage Group (Charleston, WV)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives focused on… more
- Norstella (Charleston, WV)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and… more
- Cengage Group (Charleston, WV)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key ... journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support… more
