• GCG (Charleston, WV)
    **Overview** **GCG is currently looking for a Customer Service Account Manager to join our team at GCG's Leominster, MA location!** In this role, you will ... the division's delivery performance and maintaining ISO 9001 documents for the Customer Service function. **Schedule:** 8:00am to 5:00pm EST or CST, Monday to… more
    DirectEmployers Association (10/14/25)
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  • Wilson Language Training (Charleston, WV)
    Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...assigned **Minimum Requirements:** **Skills and Experience** + Passion for service , helping others and seeing your customers and team… more
    DirectEmployers Association (10/09/25)
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  • Cleo (Charleston, WV)
    …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions… more
    DirectEmployers Association (08/28/25)
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  • GAP Solutions Inc (Charleston, WV)
    …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...to augment federal staff. **Position Objective:** The Deputy Program Manager (DPM) will support the Program Manager more
    DirectEmployers Association (10/09/25)
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  • GAP Solutions Inc (Charleston, WV)
    …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...necessary to augment federal staff. **Position Objective:** The Program Manager (PM) will serve as the primary point of… more
    DirectEmployers Association (10/09/25)
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  • Home Depot (Charleston, WV)
    Job Description **Position Purpose:** Customer Service /Sales associates provide fast, friendly service by actively seeking out customers to assess their ... and know how to handle basics in adjacent departments. Customer Service /Sales associates maintain the in-stock condition...hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to… more
    DirectEmployers Association (10/01/25)
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  • Ralliant (Charleston, WV)
    …+ Effective cross-team communication and escalation handling **Preferred Qualifications** + Customer service experience + Technical background or experience ... **Job Summary** **:** Ralliant is seeking an experienced and self-motivated Network Manager to play a critical role in designing, implementing, and maintaining the… more
    DirectEmployers Association (10/08/25)
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  • Ralliant (Charleston, WV)
    …teams and will identify opportunities for growth. They will ensure exceptional customer service , operational excellence, and alignment with organizational growth ... Job Title: Field Services Manager (Permanent Onsites and Remote Teams) Job Summary:...locations, ensuring compliance with company standards, safety protocols, and customer requirements. + Manage key performance indicators (KPIs), including… more
    DirectEmployers Association (08/19/25)
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  • Ralliant (Charleston, WV)
    …Permanent Resident required. + 2+ years of account executive and/or account manager service sales experience required. Calibration Electronic Test & Measurement ... highly motivated Account Executive to join our commercial sales team for Tektronix's Service organization in the Americas. You will be responsible for developing and… more
    DirectEmployers Association (09/30/25)
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  • Ralliant (Charleston, WV)
    …touchpoints throughout the year. . Lead renewal efforts in collaboration with Customer Service Representatives (CSRs). . Deliver Tektronix's value proposition ... from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role...and strategic upsell opportunities to drive revenue growth and customer loyalty. **Key Responsibilities** Sales & Revenue Growth .… more
    DirectEmployers Association (10/03/25)
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  • Cordis (Charleston, WV)
    …richness of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients. If you ... focus on procedural case coverage. Working in close partnership with the Territory Manager and reporting to the Regional Sales Director, the position plays a key… more
    DirectEmployers Association (09/24/25)
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  • MRC Global (St. Albans, WV)
    …The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting ... products (PVF). The Sales & Service Representative creates and/or enters quotes, process ...processing guides and other tools/resources to maintain familiarity with customer preferences/processes. + Consult with a manager ,… more
    DirectEmployers Association (09/12/25)
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  • Manager Customer Service

    Graybar (Charleston, WV)
    Become part of the excitement. ** Manager Customer Service ** As a Manager Customer Service , you will oversee customer service , ... Manager in managing resources within the branch + Supervise and mentor customer service , administrative, warehouse, and transportation functions + Staff all … more
    Graybar (09/13/25)
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  • Customer Service Manager

    Compass Group, North America (Elkview, WV)
    …fuel our _growth._ Interested in joining our team? You bring the enthusiasm, customer service , and commitment; we'll supply the _opportunity_ and innovation. ... by state) and good driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience. + Route… more
    Compass Group, North America (08/15/25)
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  • Part time Customer Experience…

    Michaels (Hurricane, WV)
    …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store -HURRICANE, WV Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
    Michaels (09/14/25)
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  • Principal Customer Success Manager

    NTT America, Inc. (Charleston, WV)
    …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual ... CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to… more
    NTT America, Inc. (10/08/25)
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  • Strategic Customer Success Manager

    Confluent (Charleston, WV)
    …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a… more
    Confluent (10/02/25)
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  • SMB Customer Account Manager

    UKG (Charleston, WV)
    …unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work ... business to business sales experience of selling products and/or providing service to a broad customer /prospect base. * Minimum of 1 year experience in the… more
    UKG (10/09/25)
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  • Manager Customer Experience

    The Hertz Corporation (Charleston, WV)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
    The Hertz Corporation (08/23/25)
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  • Customer Success Manager , Biopharma

    Datavant (Charleston, WV)
    …relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the ... to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer success is… more
    Datavant (10/10/25)
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