- Concentrix (Charleston, WV)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- CAI (Charleston, WV)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Confluent (Charleston, WV)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Charleston, WV)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- EDB (Charleston, WV)
- …and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement** + Direct communication ... for new opportunities. + Formulate operational plans based on customer needs, service model and business goals....will bring ** + 5+ years of experience in customer -facing technical support management or… more
- Kyndryl (Charleston, WV)
- …role of Support Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult customer issues. This position ... risks, resolve issues and avoid disruptions affecting the business. + Provide front-line customer support via email, screen sharing, and phone calls + Write… more
- Meta (Charleston, WV)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- Fujifilm (Charleston, WV)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more
- Fujifilm (Charleston, WV)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- GE Aerospace (Charleston, WV)
- …features, defects, and technical debt. + Partner with the Defense & Systems Customer Support & Sustainment teams including Customer Support , Product ... and execute the vision and roadmap. + Develop deep domain understanding of Customer Support & Sustainment business processes, including Customer … more
- Concentrix (Charleston, WV)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative (Remote) Job Description...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Concentrix (Charleston, WV)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative-Remote (Ultimate Medical Academy...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Highmark Health (Charleston, WV)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Ensono (Charleston, WV)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... Mainframe Technical AdvisorRemote - United StatesJR011818 **Position Summary** The...Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: +… more
- Travelers Insurance Company (Charleston, WV)
- …partners. **What Will You Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... knowledge and skill in various business line products. + Strong negotiation and customer service skills. + Skilled in coverage, liability and damages analysis… more
- Cardinal Health (Charleston, WV)
- Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and ... get life-changing therapies to patients who need them-faster.** **Position Summary:** Technical Account Management (TAM) is responsible for playing a key/critical… more
- PSI Services (Charleston, WV)
- …are met accurately and timely. Provide leadership, coaching, and mentoring for staff. + ** Customer Service :** Deliver excellent customer service to ... **Description** **Title:** Technical Program Manager **Location:** Remote-US **Salary:** $130K annually...the success of projects by managing costs, schedules, quality, customer satisfaction, and evaluating outcomes. This is a permanent… more
- Pearl Interactive Network (Charleston, WV)
- **Pearl Interactive Network is sourcing Remote Customer Service Representatives.** The ** Customer Service Representative** will handle inquiries from ... or Bachelor's degree preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience are a plus. + Demonstrate innovative… more
- General Motors (Charleston, WV)
- …manager. **The Role** The AV Safety Strategy and Assessment team is seeking a technical leader with extensive experience in the full end to end development lifecycle ... and standards and guide the develop of GM's AI safety strategy. This technical leader role requires extensive programming and statistical techniques to both solve… more
- Verint Systems, Inc. (Charleston, WV)
- …years overall experience in a customer facing role including 6+ years in a technical support center and/or 6+ years in an account management capacity + 3+ ... ARR + Partner with internal stakeholders such as Sales, Support , Services, and R&D to ensure alignment and deliver...executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations +… more