- Intermountain Health (Lansing, MI)
- **Job Description:** The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies ... etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/ service line meetings, review… more
- Corewell Health (Hastings, MI)
- …equivalent + 2 years of relevant experience insurance billing, access management, patient financial services, electronic health records, lab service support or ... including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates… more
- McLaren Health Care (Grand Ledge, MI)
- Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job ... verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to...High School Diploma or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service … more
- McLaren Health Care (Dewitt, MI)
- **Position Summary** : Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. ... verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to...+ HighSchool Diploma or GED + Minimum 6-month of Patient Access, Medical Billing orCustomer Service work… more
- Morley (Lansing, MI)
- …the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained as an ... not required! **_What You'll Do_** + Provide fantastic customer service via inbound and outbound conversations over the phone...access to doctors + 24/7 nurse help desk + Patient advocacy: Free 24/7 help with benefit questions and… more
- Stryker (Lansing, MI)
- **Sage Sales Representative ** As a Sage Sales Representative at Stryker, you will be at the forefront of promoting and selling our Sage products. You will drive ... drive business growth and success. As a Sage Sales Representative , you are driven to solve real problems and...providing a highly responsive and unsurpassed level of customer service . + Drive protocol and process improvement by partnering… more
- Michigan State University (East Lansing, MI)
- Position Summary The Health Care Representative will support medical office operations by actively performing in a variety of roles that combine both direct and ... indirect patient care. In this important front-line role, the selected candidate will proudly provide service to our patients with a warm greeting and perform… more
- Cardinal Health (Lansing, MI)
- …of ensuring that all policies and procedures related to providing consistent, supervisor customer/ patient care are adhered to, and service & production goals are ... environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates… more
- Cardinal Health (Lansing, MI)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates… more
- Intermountain Health (Lansing, MI)
- …extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary ... and scanners, personal computers. + Prepares for mailing insurance and patient refunds and paperwork by utilizing multiple resources, including on-site equipment… more
- Fresenius Medical Center (Lansing, MI)
- …home patient packing slips/invoices + Inventory for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND ... **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all… more
- Fresenius Medical Center (Lansing, MI)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Cardinal Health (Lansing, MI)
- …out-of-pocket costs, and provide guidance on the appeals process if needed + Resolve patient 's questions and any representative for the patient 's concerns ... high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent preferred… more
- Fujifilm (Lansing, MI)
- **Position Overview** An Imaging Service Engineer II is responsible for performing scheduled and unscheduled service work on systems within a service area as ... reports, weekly timecards, electronic reporting functions such as work orders, service appointments, start times, parts inventory, consumption and returns, assigned… more
- Cognizant (Lansing, MI)
- Healthcare Customer Service Collections We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position ... None required About the role: As a Healthcare Customer Service Collections, you will make an impact by Assist...role, you will: + Handle inbound calls as a representative of the hospital to arrange debt repayment based… more
- Cognizant (Lansing, MI)
- …experience. **Travel:** None required **About the role:** As a Healthcare Customer Service Collections, you will make an impact by Assist our clients' customers ... outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You will be a valued… more
- Fresenius Medical Center (Lansing, MI)
- …to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. + Patient Education + Assesses patient knowledge of ... grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding… more
- Cardinal Health (Lansing, MI)
- … population or transfer caller to appropriate team member (when applicable) + Resolve patient 's questions and any representative for the patient 's concerns ... High School diploma or equivalent, preferred + Demonstrated high level customer service + Experience conducting and documenting patient medical health insurance… more
- Genesis Healthcare (Lansing, MI)
- …supervision of the Clinical Instructor. 8. The Occupational Therapy Assistant Student puts patient service first: ensures that patients and families receive the ... and in school. With over 38 years of trusted service , our reach spans skilled nursing centers, assisted and...The Occupational Therapy Assistant Student attends and contributes to patient care, staffing conferences and other required meetings as… more
- Chenega Corporation (Lansing, MI)
- …application of accession medical standards to determine suitability of applicants for military service + Provide highest regard to applicant dignity + Abide by and ... or American Osteopathic Association (AOA) accredited residency and/or have provided direct patient care as an independent practitioner within the last three (3)… more