- Kimpton Hotels & Restaurants (Charlotte, NC)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent ( Overnight ) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service ...information. + Complete all items on appropriate (AM, PM, Overnight ) checklist by end of shift. + Conduct pre-assignment… more
- Aimbridge Hospitality (Charlotte, NC)
- …Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making ... to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency...all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with… more