- Prime Therapeutics (Boston, MA)
- …build the future of pharmacy with us. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Client Concierge Specialist ... accredited school or equivalent GED + 1 year of customer service experience + 6 months of related work...flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area… more
- Capital One (Boston, MA)
- Senior Associate , Support Engineer - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized that ... Job Summary: We are seeking a highly skilled and motivated Production Support Senior Associate to join our Capital One Software Support team in a fast-paced Software… more
- Capital One (Boston, MA)
- Senior Associate , Capital One Concierge, Delivery Lead - Velocity Black ( Remote ) This is your opportunity to join Capital One's new, luxury vertical: Velocity ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- Merck (Boston, MA)
- **Job Description** Job Summary This position reports to the Associate Director of Direct & Professional in Customer Care for our company's Animal Health. The ... PV, BSC, and IT support. Primary Duties and Responsibilities + Provide enthusiastic customer care through efficient and effective resolution of questions and… more
- Wolters Kluwer (Boston, MA)
- …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
- Humana (Boston, MA)
- …caring community Join Humana's Integrated Marketing Analytics team as an Associate , Marketing Analytics Capabilities, where you'll support the development and ... Assist in coordinating with third-party partners for solutions such as identity resolution and audience data enrichment. + Collaborate with internal data scientists… more
- Beth Israel Lahey Health (Boston, MA)
- …job, you're making a difference in people's lives.** Reporting to the Associate Director, Sponsored Programs Contracting Office (SPC), the Research Contract ... Associate provides support to the central office research administration...which will include a mix of periodic on-site and remote work. **Job Description:** **Primary Responsibilities:** **Reviews and negotiates… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …us transform healthcare? Bring your true colors to blue. The RoleThe Pharmacy Support Associate is a critical member of the Pharmacy Operations team. You will work ... pharmacy interventions, ensuring they get personalized and effective support. The associate will triage member issues and concerns, facilitating efficient … more
- Xerox (Boston, MA)
- …the Role** You'll support hardware and software used across the customer 's environment, providing proactive device monitoring, incident resolution , firmware ... Delivery Account Operations Associate (Floater) **General Information** Press space or enter...basic networking, and device troubleshooting + Strong organizational skills, customer service mindset, and communication abilities **How We Set… more
- WM (Boston, MA)
- **Primarily Houston-based hybrid role (Mon-Thurs in-office, Fri remote ). Remote applicants from other states may be considered.** **I. Job Summary** WM Advisory ... Services is seeking a detail-oriented, customer service driven individual to play a key role...assessments, developing proposals, and managing documentation. Tracks issues to resolution within department and in partnership with other groups.… more
- Sumitomo Pharma (Boston, MA)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- Zurich NA (Boston, MA)
- …and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states. **Claims Handling & Investigation:** + Manage ... recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim … more
- Center For Health Information And Analysis (Boston, MA)
- …flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid model includes working from our vibrant Boston ... Support Engineer you will have the opportunity to: Ensure Customer Satisfaction: Inform end users on the status of...and Director of IT Operations. Provide user-friendly, on-site, or remote support to all CHIA users. Facilitate User Onboarding… more
- Highmark Health (Boston, MA)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... new functionality to meet end-user needs, and implements new technologies. + **Problem Resolution & Support:** Ability to identify some issue resolution within… more
- Highmark Health (Boston, MA)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... to meet end-user needs, and implements new technologies. + **Problem Resolution & Support:** Consistently facilitates issue resolution (both project… more
- Cayuse Holdings (Boston, MA)
- …technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective delivery of technical ... the development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by monitoring system readiness,… more
- Datavant (Boston, MA)
- …to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, ... the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls,… more
- Cayuse Holdings (Boston, MA)
- …and training programs using data insights. + Deliver ongoing analysis of customer experience metrics, including survey data, complaint resolution efficiency, and ... role aligns analytics deliverables with the Exchange's objectives to improve customer experience, achieve cost savings, and foster continuous improvement. Through… more
- Siemens (Boston, MA)
- …Title:** Senior Project Manager - Electrical Products **Location:** Peachtree Corners, GA ( Remote ) **Are you looking for a company that empowers talent?** Here at ... programs. This position is on-site with less than 20% travel required. ** Associate Project Manager must possess the following capabilities:** + Achievement & Results… more
- Highmark Health (Boston, MA)
- …expected to be in the office on Tue/Wed/Thu - otherwise they will be fully remote .** This job supports one or more analytical aspects of the application product life ... root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation,… more